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Business Profile

Gas Contractors

Aspen Green Gasworks LLC

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 2 Customer Reviews

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Review Details

  • Sarah J

    Date: 08/05/2023

    after the fireplace was installed...about a month later, i smelled smoke coming from my living room. and before you know it, the firefighters were at my house putting out a fire that was caused from the fireplace. i am upset, angry, grieved and just downright sad. i trusted Chuck and his crew and welcomed them into my home to install a fireplace in my living room. and now its all gone. i dont know what to say anymore except for DON'T HIRE ASPEN GREEN GASWORKS. you dont want this to happen to you.

  • William D

    Date: 01/03/2023

    Maria and Chuck did a pretty good job on helping us pick Regency gas insert and getting it installed, especially during COVID. The issue is service after the sale. I contacted Maria on October 19, 2022 due to our unit not staying lit. The unit was still under the two-year warranty until November 5, 2022 and Maria assured me that the work would be completed and covered by the warranty. Over the next two months I repeatedly called and emailed both Maria and Chuck and was told I was a "PRIORITY" customer, and they would put me on the schedule "Next Week". I have been given the excuse that they have health issues that do not allow them to service customers. I can understand this impacting the business for a couple of weeks, but nearly three months? Maria informed me that they did not want to send out a technician that was not certified to work on a Regency. How about hire and send someone to school? Well, it has been 11 WEEKS and at no time have they reached out to me to schedule a service call.
    As bad as I hate to give a business, especially a small family business, a bad review. Here it is "I HIGHLY RECOMMEND YOU TAKE YOUR BUSINESS ELSWHERE!"

Aspen Green Gasworks LLC is NOT a BBB Accredited Business.

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