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Business Profile

Home Improvement

HD Exteriors
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.71

Average of 14 Customer Reviews

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Review Details

  • Robert S

    Date: 01/26/2023

    Graham and his team of installers did a great job reworking my deck and installing new shutters on my townhouse. I would recommend them to anyone that needs this kind of work done.

  • Barbara P

    Date: 10/31/2022

    We hired HD to build a small thermal flagstone patio and a sitting wall over an existing cement slab. I chose them because of their Better Business Bureau A+ rating and positive reviews, and they offered the best price for the project. It went downhill from there after we signed the contract. It is now six months from the start of the project and it is finally done and we are reasonably satisfied with the outcome. It should not have taken more than a week to complete this project if it had been done properly. We were without the use of our patio for the entire summer. There was little to no oversight, the workers were unreliable and inexperienced, work was sloppy from day one, and communication was very difficult. Two of the workers relieved themselves in the back of my property, which was disgusting and obviously unacceptable. The general manager apologized repeatedly for the problems and even offered some kind of compensation but that never materialized. The workers also damaged our siding. HD sent someone to try and clean it, but they were unsuccessful. The company did not make any offer to replace it so we replaced the damaged siding at our own expense. I would not recommend this company to anyone.

  • Jake M

    Date: 08/15/2022

    HD Exteriors did an amazing job rebuilding my townhouse deck. They guided me through the HOA and county approval process, communicated progress constantly, and built a fantastic quality deck.
    They took the time to sand every visible wood surface, added moisture barriers to protect the structure, and used tighter joist spacing to add rigidity. Overall very impressed!

  • Lisa M

    Date: 08/08/2022

    Excellent service from start to finish. We were kept informed every step of the way. All issues handled immediately in a very professional manner.

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