Complaints

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:05/15/2023

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  *************************** of ********* Electric and Handyman Services based out of ********, ******** is a CON ARTIST and SCAMMER. Unfortunately we didn't research ahead of time. In 2022 we sold his neice ******************* which he picked up for her at our farm. During conversations with ****** he told us he's a licensed contractor and if we ever needed any work done to give him a call. He left his business card with us. Fast forward to 10 days ago; we have an electrical emergency and needed work done so we gave ****** a call. We weren't prepared for what followed. We made a huge error in giving him $1,200 cash (with no receipt of payment given to us) which he took to order supplies/parts we were told. And when asked for an itemized receipt for parts; he told ** instead he would give ** a receipt for double what he would be charging ** for tax purposes. Red flag #1. He came to assess the problem and quoted my husband $3,700 which we said was too much. He then dropped it to $3,500. A day later he said he would hook us up and do the job for $2,500 but needed the additional $1,300 right away to pay his helper, get more materials, etc. My husband then paid him through PayPal which does put a 21 day hold for business transactions. Each time we asked how much the parts were he would change the subject, say his vehicle broke down, he had no money for gas, etc etc.....even though we just gave him $1,200 cash and he bought NO supplies for the job yet. My husband offered to pick him up...go to the stores and pay for the needed supplies with his CC and even offered to drive ****** to the property that needs the work done and to drive him back home since he claimed to have vehicle issues. He refused any help. Of course he tried to change the subject all the while saying we need to contact PayPal to release the funds to him. Oh, he also said someone tried to hack into his personal bank account and it was locked so he can't access any money. Hmmm, yet he wants PayPal to release the $1,300 which goes directly into his bank account. No permits were pulled (he said it would be $500 for him to pull a permit so he told us to do it as it would be less expensive). We just found out that he in fact does NOT have a contractor's license! He has given us the runaround for days and had the nerve to have an attitude with my husband; accusing him of calling ****** a liar and wasting HIS time! My husband asked for an itemized list once again and finally today, my husband told ****** he thought we should just part ways and to please give us the parts he supposedly purchased for the job. ****** wanted to meet my husband is a semi secluded place. We weren't born yesterday!!So this afternoon, May 15th, my husband met up with ******....once again asked for receipts of the items purchased for the job. ****** danced around it and gave my husband a hand written invoice that he quickly scribbled together. smh My husband told ****** he wasn't a dumb*** and that's when ****** made a fist, pulled back and said "I'm gonna beat your a** boy!"Things got heated verbally....****** tried to take back the chewed up, used, moldy parts he brought and when my husband told him he was calling the police.....he took off! Fauquier Co police stopped him minutes later. A police report was filed and legal action will follow.LONG story short....this person is a compulsive liar and had no intention of doing the job. We called the ***** of ************************** and he is NOT a licensed contractor like he said although he does have a license number on his vehicle right under his business name. And I have NO DOUBT that this is how he makes his living.....by scamming people. Imagine all the people who don't know to lodge a formal complaint with BBB or otherwise. Wish we had seen this before moving forward. **************************************************************************************************************************************************************************************

  Business Response

  Date: 07/10/2023

  From: *************************** <*********************>
  Date: Mon, Jul 10, 2023 at 11:48 AM
  Subject: Email
  To: Better Business Bureau <**********************************************>