Complaints

This profile includes complaints for General Counsel, P.C.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  General Counsel, P.C.

  1320 Old Chain Bridge Rd Ste 440 Mc Lean, VA 22101-3945

  
• 

  General Counsel, P.C.

  6849 Old Dominion Dr Ste 220 McLean, VA 22101-3705

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:10/31/2023

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Please refer to invoice #***** and #***** dates/due date/outstanding balance/payments received I need clarification on the invoices. In the attachments I asked several times as well as pointed out my concerns and issues that I have with not success. I was told that my last payment of 3,000.00 on August 16th 2023 which was demanded by ********************* one week prior to mediation before we could move forward was half of payment at that time which was applied to different accts . After 20 plus emails I concluded that my main question as to why charges for 9/23 & 10/23 was on invoice ***** with a due date7/23. ************************* replied that the invoice was a reprint after inquiring on several occasion via emailAfter comparing the amount due and past due balance on invoice ***** and the last bill I received on 10/30/23 ***** none of the staring and ending balance match on the bills (there is no outstanding figure close to 7,000.00 plus on invoice *****) that is stated on invoice ***** dated 6/23. I also have issues with the interest being applied to past due balance 30 instead of 40 days of the past due balance that is stated in the term of the payment agreement. I decline to meet in person because of sending several emails requesting specific answers I felt that a third party needed to assist me. After I told ************** that is was getting some assistant and after going back in forth with no clear explanations ************************* offer to schedule a time to meet me (will submit all email if needed) and then *********** stepped in calling me after numerous emails that were sent also to ********************* (former attorney)*************************** (office manager) and ******************* (the person that initially called me about making payment in billing) which I had declined after requesting a teleconference with all parties I will provide all emails regarding allegations about confusion about the questions that I want a sensible answer to as well accurate calculations with beginning and ending balances.

  

  Business Response

  Date: 12/13/2023

  Re: Complaint D ********:  *************************

  General Counsel, P.C., a law firm, has communicated multiple times with **************** about her concerns.  We have carefully explained billing processes to her.  We have carefully provided her explanations of all bills.  We have responded to her emails and answered questions.  Unfortunately, **************** either is not able to understand our invoices (which I do not believe is the case), or more likely, she refuses to understand in an attempt to escape her financial obligations.
  

  **************** was billed for valid legal services and expenses.  She has an obligation to pay for such services/expenses pursuant to our engagement letter.

  If you have any follow up questions, please do not hesitate to contact me.

  *************************, Managing Partner

  General Counsel, P.C.

  ********************* 

  

  Business Response

  Date: 12/14/2023

  General Counsel, P.C., a law firm, has communicated multiple times with **************** about her concerns.  We have carefully explained billing processes to her.  We have carefully provided her explanations of all bills.  We have responded to her emails and answered questions.  Unfortunately, **************** either is not able to understand our invoices (which I do not believe is the case), or more likely, she refuses to understand in an attempt to escape her financial obligations.
  
  **************** was billed for valid legal services and expenses.  She has an obligation to pay for such services/expenses pursuant to our engagement letter.
  
  If you have any follow up questions, please do not hesitate to contact me.
  
  *************************, Managing Partner
  
  General Counsel, P.C.