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Business Profile

Hotels

Why Hotel

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Kat S

    Date: 02/09/2023

    Kat S

    Date: 02/09/2023

    BEWARE!!!! We just stayed at one of their Nashville locations and they charged us for an "excessive" cleaning fee. When I asked for the photos for proof, they sent over STAGED photos! They scammed us, please beware before you stay at this hotel!!!! What a disgusting business practice!!!!!!!!!

    Why Hotel

    Date: 02/15/2023

    Hi Kat, it sounds like you were able to get in touch with the onsite property team where you stayed in Nashville. We apologize for any miscommunication but according to our records the cleaning fee was refunded to you. If you have not received this amount please reach out and we are happy to make this right!

Why Hotel is NOT a BBB Accredited Business.

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