We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Leadership Development

The Society for Collegiate Leadership

This business has applied for BBB accreditation.

Complaints

This profile includes complaints for The Society for Collegiate Leadership's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

The Society for Collegiate Leadership has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 19 total complaints in the last 3 years.
    • 3 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:12/19/2022

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      In July 2022, I received an email stating that I was invited join The Society for Collegiate Leadership. This is was my first (junior year) time in school at this university. I completed the process to sign up and it requested I pay $95. I paid the $95 on 08/14/2022. Once I sent the payment I never received any further information about the program in my email or at my home address. I feel like this business is fraudulent. I tried reaching out to the business several times and no one answers. I have since joined a different honor society through the chapter at my university and I have had an induction ceremony and received a certificate, t-shirt, medallion, and stickers. I feel much safer with the new one I joined. I would like my $95 refunded back to my account and my membership with The Society for Collegiate Leadership canceled.

      Business Response

      Date: 01/02/2023

      Hello,

      We have refunded the payment and have terminated the account as requested. I have attached the receipt to our response. However, I looked through our emails and past call log and I was unfortunately unable to locate any past attempts to reach out under the contact information that was provided. I apologize for any inconvenience, please reach out if there is anything else we can assist with.

      Customer Answer

      Date: 01/04/2023

      [A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]

      Better Business Bureau:

      I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. 

      Regards,

      ****** ****

    • Initial Complaint

      Date:12/14/2022

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I received an e-mail telling me that I had received an invitation to join The Society of Collegiate Leadership and Achievement and decided to apply, but I was told to pay a fee of $95.00. I did not think much about this and decided to pay the fee by debit card on 12/14/2022, but I wish I would have looked further into it before I made that decision, because after reading other reviews on this I have found that joining was a waste of time and money, and I would like to have my $95.00 refunded and to have my membership cancelled and account terminated.

      Business Response

      Date: 12/30/2022

      Hello,

       

      We have refunded this member and terminated the associated account. I have attached the receipt to our response. Please let us know if there is anything else we can assist with. 

    • Initial Complaint

      Date:09/14/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      They charges me $100 and haven’t responded on why I was charged and how to cancel whatever this is so I can stop being charged. I want my money back this is definitely just scamming students

      Business Response

      Date: 09/20/2022

      Hello,

      We have already provided a refund for ************. I have attached the receipt of the refund to this message. Additionally, we have told ************ multiple times that she has us confused with another honor society, as she was initially attempting to get a refund on a transaction that did not come from our organization. I will attach the emails to this message as well. I was able to identify it was for another honor society, as she provided a receipt for a transaction that was for another honor society, as the SCLA only charges a one time fee of $95. 00 USD and it was under another name. I have tried multiple times to point her in the right direction to the other honor society, but she refuses to reach out to them for further assistance. We have provided her refund for her membership with the SCLA, however she will need to contact the other honor society for further assistance, as we cannot do anything more on our part.

       

      Please let me know if there is anything else we need to provide on our end.

    • Initial Complaint

      Date:08/26/2022

      Type:Product Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      After careful consideration and reading many reviews, I have decided to cancel my membership. I'm not sure where to go because their website doesn't provide much information about it. I feel scammed and just want to back off from this organization. Not sure who to email but all I want is my money back, thank you.

      Business Response

      Date: 09/04/2022

      Hello,

      We have already processed the requested refund on 08/30/2022. The customer also responded by email to provide the information to process a refund as well. We ask for the complaint to be removed, as we have already processed the requested refund and termination of membership.

      I have attached proof of refund and proof of communication.

      Please let us know if there are any questions or concerns.

    This business has applied for BBB accreditation.

    pending BBB accredited business seal

    The Society for Collegiate Leadership has applied for accreditation with BBB, and our initial review has found it to meet the BBB Accreditation Standards. Accreditation is pending consideration by the BBB Board of Directors, as required by BBB policy.

    Read more

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.