Reviews

This profile includes reviews for Mitchell Homes, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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  Mitchell Homes, Inc.

  14300 Sommerville Court Midlothian, VA 23113

  
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  Mitchell Homes, Inc.

  621 Warrenton Rd Fredericksbrg, VA 22406-1010

  

Review Details

• Review fromMichelle L

  Date: 10/28/2022

  2 stars
  We used Mitchell Homes to build out home, we signed in October 2021 and the digging started day 149 March 2022 and we made it by one day to keep our rate lock. From there the house started to go up and then stopped with framing for months and we had lots of rain and were very concerned about how much water sit on the materials, then finally after many calls, emails and texts a roof went on and then it sit again and then each item seemed to have the same story. We are now one year later, we closed 9/30 due to we had to on interest rates. It is 10/28 and we do not live in the house yet, we are to start this weekend and we have a list that has 30 days for them to complete and we are now 1/2 way through that time and have not seen much done. My complaint is they choose the lowest paid subcontractors with the lowest craftmanship to build your home. I have cracks, I have messed up sheetrock, a garage door still unframed, fireplace still no mantel, back door still broken, and the list goes on. I write this because if I had seen more reviews giving the whole story I would have chosen a different builder. This builder had close to a 5 star review rating when we started our home. I am sure that they are having labor shortages, but they still put on their site you can have a home built in 6 months, that is not true. They say they have top craftmanship, some items yes (Hardwood floors, Counters and Siding and Outdoor screened in porch) but the Sheetrock, Block and painting skills are that of a person without a license to do so. The Admin team at ********************** is very good, ******* and ***** are top notch but they do not pick the subs. Our ******* does not know Albemarle County code. This is our home and what we were promised was top notch work, now I am told it is perception by the ******* and you can stand back, well this should have then been listed in the contract that you must stand far enough back from our work so you do not see all the s**** ****

• Review fromDouglas L.

  Date: 08/02/2022

  1 star
  Do not waste your time and money with Mitchell Homes! I was looking for a builder to build my retirement home on the Shores of **. I watched Mitchell homes build a house in 2020. Pleased at the workmanship. I decided to seek their help in late 2021.I was living in ** at this time. I traveled to ************,**, to meet with Mitchell homes consultant, *****************. The meeting went well. My second trip, I lock in on a price and gave him a check for $150.00. It was shortly after that, **** would not answer my questions directly. But would say, " let's go over what Mitchell homes has to offer, first". For the next 6 months, I could not get updates on options or price of plans.I was so concerned, that I contacted Mitchell homes in ********, **. To ask for a different sales Rep, but never got a response back.The next week, **** called and wanted to go over the price of my porch only, not the house. When I did get a price on the house it came from the mortgage company they use. They told me exactly the opposite what **** told me. I wasn't pre-approved for a loan and the mortgage company was not using my lot as a down payment. This was heartbreaking, I spent over 50k on ****** recommendations. I watch the price go from 230k to 360k in less than 8 months. Most of the time was waiting on ****** pricing.My last meeting with ****, he stated we have a price increase. I told him I couldn't afford the increase. He continued, "don't worry, you can refinance after you make two payments at no cost to you, for a better rate.Mitchell homes consultant *****************, does not read or respond to my correspondence. Even his assistant (his wife) had disagreement with him about pricing. She left the office on 3 different occasions. Mitchell Homes is not the same company it was 2 years ago.I'm now being billed for administrative fees and threaten with more expenses by ****.But if I build with them, **** will pass on those expenses. Does this sound like a company you want to trust?