Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Tile Installation

JC Tile and More

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tile Installation.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromSusan F.

    Date: 03/12/2025

    1 star
    DO NOT HIRE!!! I had to file a claim with Carlos Cadavid’s insurance company. His name was given to me by a friend who was happy with his work, but what I experienced was the complete opposite. First of all, the job was supposed to take 12 business days, but after twice that time had lapsed, it was not finished. Carlos simply up and left and didn’t finish the job. He started out working carefully, doing what appeared to be nice work, but then the last three walls of the bathroom looked as if a first-time tiler had done them. Tile was sticking out everywhere, and there were gaps between the tile, ceiling, and window. I couldn't understand how a man who claimed to be proud of his work could leave me with a mess like this. On top of that, he had dropped the shower door and had shattered it into a million pieces. I finally had to file a claim with Carlos’ insurance. I started to wonder what was really behind the walls of my bathroom. An independent adjuster came, who agreed that the bathroom needed to be ripped out completely and started from scratch. SO glad I did that! My bathroom is being demoed as we “speak,” and the men doing it were surprised to find the walls were NOT waterproof, which would’ve lead to moisture getting back there and big problems. On top of that, Carlos tiled over wallpaper that had been on the walls in the bathroom. This would’ve lead to more of a moisture problem, as well as the tiles literally falling right off the walls. Very scary to think you trust people who are doing nothing but damaging your home.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.