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Business Profile

Propane

Blossman Propane Gas & Appliance

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Propane.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:04/20/2023

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I paid a propane tank rental fee on 11/4/22 for a year at $51.60. I called Blossman to let them know that I sold my home and would no longer require their service. I then asked when I would be refunded for the tank rental I paid up front and was informed that I would not be refunded. When I asked her how this would be handled with the new homeowners, she said they would continue to use the tank that I was renting with no fee. This is not the way to do business.

  • Initial Complaint

    Date:03/31/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My account number is *******. I recently had a propane delivery and was billed for that delivery. The bill did not have a due date, but I paid the bill like I always do. Blossman now sent me an amount for a past due bill. The office was called and they informed us that someone would call us back regarding the past due amount, but no one called back.

Blossman Propane Gas & Appliance is NOT a BBB Accredited Business.

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