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Business Profile

Truck Parts

Affordable Trucks & Equipment, Inc.

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Affordable Trucks & Equipment, Inc.'s headquarters and its corporate-owned locations. To view all corporate locations, see

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Affordable Trucks & Equipment, Inc. has 2 locations, listed below.

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    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:01/02/2024

      Type:Product Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I purchased a 2005 Sterling A9500 on ****** from Dean Davis at Affordable Trucks & Equipment on Sept 15th 2023 for $24,000 plus $5,000 Shipping it was an AS-IS sale but in his ad he states and I quote " We will make reasonable effort to disclose any known defects associated with this vehicle prior to the close of this sale" the pics of the dashboard do not even come close to showing what the dashboard looked like when I got the truck also the pics of the tires do not show the dry rot on them and the tires are 15 years old and it has a VA safety sticker in the window and I don't know how it passed that inspection because it was rejected here in **** for several things So far on top of the $28,950 I spent to purchase the truck I have had to put at least $6,000 more into it that includes a Clutch because the clutch that was in it was wrong clutch also had to fix tail lights buy a tachometer a dashboard a head light switch and there are several things I would need to fix and replace to get it to pass D.O.T. safety inspection had I have known the dashboard and the tires were the way they are I would not have purchased this truck this truck is useless to me as it sits in my driveway. The funds I was going to start my business with are gone and now have a lost revenue of at least $25,000 I have contacted Dean Davis about all of this he said nothing he can do. I will attach all docs that I have on this vehicle and also I cannot access the ad for the truck anymore on ****** and I don't know why because it should be in my purchase history but its not and I have contacted ****** about this with no response This has really put me in a hardship Please let me know if you need anything else
      you can contact *** ********* ** ************

      Business Response

      Date: 01/02/2024

      Hello ,I reviewed **** email he had sent me on 12,01,2023 and immediately followed up with a detailed call to address his questions or concerns and followed up to his email also. The truck passed a VA state inspection on 04/11/2023 and was done by a third party state inspection station. The clutch worked fine, and the truck drove fine when the truck left our place of business. We never had to work on the clutch in any way when we had it in our possession and used the truck multiple times with no issues. There were many photos of the truck, interior pictures, etc. It was a picture of the dash he is referring to and pictures of the tires he is referring to. We are always here and willing to answer any additional questions the best we can during every transaction and after. Also, please remember that this is an 18-year-old 33K GVWR commercial truck with 521k miles on it. Almost 3 months have passed since he bought the truck and I'm not certain what all has took place with the truck since he purchased it. We strive to have happy customers during and after all transactions and provide them with as much information as possible.Please let me know if you need any more information at this time.Thank you Dean Davis c/o Affordable Trucks and Equipment Inc

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