Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Carry Out Food

McDonald's

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Carry Out Food.

Reviews

This profile includes reviews for McDonald's's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

McDonald's has 21 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • McDonald's

      12105 Jefferson Ave Newport News, VA 23602-6916

    • McDonald's

      652 J Clyde Morris Blvd Newport News, VA 23601

    • McDonald's

      329 2nd Street Williamsburg, VA 23185

    • McDonald's

      1901 Pocohontas Trail Williamsburg, VA 23185

    • McDonald's

      417 Denbigh Blvd Newport News, VA 23602

    Customer Review Ratings

    2.33/5 stars

    Average of 3 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromKaren S

      Date: 03/24/2025

      1 star
      I ordered hot cakes & sausage. The lady taking the order added oatmeal to my order. I tried correcting her & she rudely cut me off. Rude workers decrease your sales & therefore your profit margin. Put the rude folks in the back!
    • Review fromLaura G

      Date: 11/03/2024

      1 star
      This McDonalds was the worst and extremely rude. They tried to scam the system and are ripping people off with the kiosk now. The new thing is having your apps code not work on the kiosk so before you go to checkout you have to wait 15 minutes to actually checkout. That way if you are on lunch break at work, school, a rush, they know people won't wait that 15 minutes and pay the original price. SCAM!!!! When I confronted this McDonalds about this they got snotty with me and said the kiosk is not on McDonalds they don't control it. Yet it's run by them give me a break. The girl continued to be rude about the price, store, kiosk, and gave no apologies to what happened instead said I can do what I want and file a complaint. Rude service. I don't recommend going there and McDonalds customer service number will be called as well. Stop scamming people Williamsburg, Virginia and other McDonalds and maybe just maybe your ratings won't got down on top fast food restaurants.
    • Review fromAngela M

      Date: 06/10/2024

      5 stars
      I visited the McDonalds on *** ** *********** **** on Saturday 6/8/24. I paid for 3 double cheeseburger bundle meals. When we opened our food the burgers were hard and looked burnt and was not made the way we ordered it. Well I called back to the store and asked for the manager and spoke to Christian. I explained to her what my issue was and without hesitation she told me to bring it back and she will remake my food. Not only did she remake the burgers but gave us fresh fries as well. I just want to say Christian ****** provided us with exceptional customer service and we really appreciate her for remaking our food. I wish it was more managers like her.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.