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Business Profile

Home Improvement

Family Contractors, Home Improvements & Cleaning Service
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Seth M

    Date: 04/20/2025

    Seth M

    Date: 04/20/2025

    DO NOT HIRE THESE PEOPLE!!!!!
    They did not do a good job one bit. My job required them to pull up deck boards that were old, and put down new ones. There were some other small factors involved like replacing one support beam and laying down some waterproof protective tape before laying the boards. They got the initial demolition done very fast, but the moment they started to put the boards down, that's where the problems began. They did not start from the front and move towards the house, instead they started from the house and move towards the front which led to an improper spacing of the boards. Additionally, on multiple occasions I caught them HAMMERING the SCREWS in. They're screw lines are very sloppy, and half of the screws they put in aren't even sunken in properly. They charged me $***** for the job. That seemed reasonable. A $*** down payment and the rest upon completion. If I could do it all over again I never would have contacted these people. It makes sense why the contractor's license they hold is a class c, because clearly they do not know proper procedure and techniques for construction quality. They didn't even take the time to properly remove the support beam. It was very clear they just pulled it out which caused tearing on another face board. They failed to notify me of this damage. Additionally, they did not use the proper hardware to reattach that support beam. They failed to the nails out of the bucket (it's like a lumber support) and instead smash the new board into it without properly securing it. There is more I would like to say but I've reached the character limit for this review
    Overall, do not hire these people for anything construction related. They are very under qualified for anything that you could require. I've had to go back and redo about 60 to 70% of the work they did because it was so shoddy. Save yourself some time and money and go with ANYONE DIFFERENT

    Family Contractors, Home Improvements & Cleaning Service

    Date: 04/22/2025

    Mr ******** 
    If you had issues with the work you could have held back the final payment until you were satified or gave at least gave us a chance to solve any problems you had.
    Before the final payment on that Monday you had a whole weekend to look over the work .We gave you a proposal of what we were going to do and some of that stuff you said we did not do was not on it or the contract you signed

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