Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

Energy Pro Heating & Cooling

Reviews

Customer Review Ratings

5/5 stars

Average of 7 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromStephen E

    Date: 10/11/2024

    5 stars
    Honest and solid workers. Good people to do business with every time
  • Review fromRyan T

    Date: 05/03/2024

    5 stars
    A Plus! Very knowledgeable! A plus! Plus! Thank you for keeping our house cool!
  • Review fromCarol E

    Date: 08/30/2023

    5 stars
    I have had an issue with my ductwork. I had been in touch with Kim prior to my technicians arrival. Kim was very reassuring that I had a technician confirmed to arrive same day. Tony from Energy Pro was really awesome! He was to repair/replace a section of ductwork that had fallen under my home. When Tony arrived to my home I asked for more assistance than what was on the work order. He assisted me with a few different quotes and options not only for the section he was here to work on but also for a total replacement with all HVAC equipment without complaint. He was very courteous, conscientious, informative and kept a smile throughout the time he was here. The quotes are affordable and I hope I can have Tony as my technician in the future for any of repair/replacement I choose to have done.
  • Review fromJohn R

    Date: 08/15/2023

    5 stars
    Great company; great people; great service - real pro's. A wonderful family-owned business. We highly recommend them.
  • Review fromCynthia B

    Date: 04/13/2023

    5 stars
    Annual inspection done today and a quote for a tankless system.
    Very pleased with the work, as always.
  • Review fromDavid T

    Date: 02/04/2023

    5 stars
    During my maintenance inspection last week, Steven ** discovered that my heat pump fan motor was pulling too much power and putting a strain on the other components of my 2006 Trane unit. Overall, the unit appeared to be in good condition, so I authorized replacement of the motor. Steven came out today to replace the motor and tested the load again to make sure it was within the acceptable range. He also tested the defrost cycle with the new motor in place. He remained at my house to be sure the unit was functioning well. I'm not a technician and I didn't understand beans about how a heat pump works, but I feel like I have a good grasp on it now. **** Because Steven took the time to explain to me in layman's terms what was going on with my unit. He is very knowledgeable, very professional, and also very personable. Going into tonight's predicted 19-degree low, I feel confident that my 17-year-old heat pump will keep me warm. ** even discussed my options for using the emergency heat during those times when a melting snow drift on my roof has caused an ice build-up on the fan blades and incapacitated the heat pump. **ile he was at my house, he was notified by the office of 2 more requests for service. It sounded like one of them was added at his discretion, but he said he couldn't leave a family without heat on a night like this. He left my house at 5 PM on a Friday night. He has a wife and family at home, but he is still committed to helping another family. That level of thoughtfulness just doesn't happen these days. As far as I'm concerned, Steven is the best hire Reid ever made (except, maybe, for his wife, Angie).
  • Review fromLinda J

    Date: 07/20/2022

    5 stars

    Linda J

    Date: 07/20/2022

    They are knowledgeable, and thorough. High integrity given to customer care and service. They have been my preferred provider for HVAC for years.

    Energy Pro Heating & Cooling

    Date: 07/21/2022

    Thank you Linda for your kind words and continued patronage.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.