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Business Profile

Landscape Architect

Red Maple Landscaping, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Landscape Architect.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/23/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company sent us a quote for lawn mowing services. We followed up to the quote with an email asking questions about the frequency of the mowing and how their contract works. They did not answer the questions we asked sufficiently, so we did not respond beyond that email. We then decided to use a different lawn mowing company. Then we started receiving invoices from Red Maple via text, as they claim they mowed our lawn, with no verbal or written communication confirmation from us-and certainly no contract. They also claim to have mowed during the time frame the other company we selected had already been mowing on a weekly basis, which is ridiculous. I want the invoices to stop, I want this company to wipe out the charges, and I want to be left alone. We will not be bullied into paying this company for work we did not agree to and have no proof was completed. No further communication beyond the below took place, which is why no additional emails have been uploaded. I've screenshotted the invoices that they continue to text.

Red Maple Landscaping, Inc. is NOT a BBB Accredited Business.

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