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Business Profile

Family Entertainment

Jeremiah Events dba Roll n Bounce Party Rentals

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Family Entertainment.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/20/2023

    Type:Product Issues
    Status:
    Unpursuable
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I contacted Jeremiah Entertainment back in September 2022 to host a birthday party for my son. I paid a $175 deposit on 9/16/2022. The party should have been 10/01/2022. There was a storm and I was informed that the party would have to be cancelled and I had a year to reschedule. I rescheduled for October 1st of 2023 to celebrate my son's 11th birthday. On Sept 29th I received a notice that a tree fell on the property and the party would have to be cancelled. I asked if my deposit could be refunded since both cancellations were of no fault of mine. I was informed on that same day that the money would be refunded. I have since received a refund and I have not heard from the company since Sept 30th.

Jeremiah Events dba Roll n Bounce Party Rentals is NOT a BBB Accredited Business.

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