We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Moving Companies

Crowning Touch Senior Moving Services
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Jenny A

    Date: 12/19/2023

    Use extreme caution, and intelligence when doing business with this company.
    We were yelled at, insulted, and belittled on the phone by the manager Savannah prior to our arrival. When we showed up to pick up our items, 4 people surrounded us. They made disparaging remarks about us and then blocked our ability to retrieve our items until an entire group of people showed up.
    The auction manager, Mike *******, blocked the door and said "No" when I asked if I could get my purchased items. He told us we were to listen to what Savannah had to say. Unlike her demeanor on the phone, she stood behind Mike *******, and feigned having her feelings hurt by us. Mind you, on the phone she was belligerent and hateful.
    As Savannah spoke, behind Mike, I went to lower the tailgate on my truck and I observed Mike get within 6 inches of my Fiance's face. He said that the woman was his sister, and demanded again that we listen to what she had to say.
    The video I collected on scene shows us being surrounded and how Mike stood over my Fiance in an attempt to intimidate him since Savannah was not being given the attention she wanted.
    My background is in law enforcement, and the moment I observed Mike get in a fighting stance, I walked toward them. I asked my fiance to no longer attempt to speak to anyone at this business as it was clear they were seeking to engage in behavior not fitting of a reputable business. We were not going to get in a fight, as Mike was trying to engage in, over used auction items.
    Use your intelligence because it is clear they attempt to use their brawn.

Crowning Touch Senior Moving Services is BBB Accredited.

BBB accredited business seal

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.