Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Roofing Contractors

Shenandoah Roofing

Reviews

Customer Review Ratings

5/5 stars

Average of 13 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromCoy A

    Date: 08/17/2024

    5 stars
    Glen put my roof on in 2017, the best quality and price. He went around my house to make sure no nails were in driveway or yard, taking great pride in his work. Years later, I had him give an estimate on my screened in porch this morning. Impeccable reputation, follows up with his customer long after the sale, he is the first name in my little 'homeowner black book' of reputable contractors I always depend on.
  • Review fromLawrence J

    Date: 08/13/2024

    5 stars
    We are completely satisfied with our new roof. Will recommend to those who inquire. We received a good recommendation for Shenandoah from a neighbor on the next street, got quotes from several other companies, then chose Shenandoah. Worked completed on time and with care.
  • Review fromSharon B

    Date: 07/30/2024

    5 stars
    I chose Shenandoah Roofing to replace my roof this month and I have been more than pleased with the excellent results and over the top customer service. ***** **** ***** ** ** ****** ************ and went the extra mile to make sure the job was completed by the date I requested. I highly recommend this company for any Roofing needs
  • Review fromJim H

    Date: 07/29/2024

    5 stars
    Shenandoah Home Improvements 2024
    Glenn,
    I am writing to share our satisfaction with the recent roof job at our
    home conducted by Shenandoah Home Improvements.
    As the contractor, you did a great job. You conducted yourself in a
    professional manner. You gave us several follow up calls before we
    were ready to commit to a date without rushing us.
    You provided samples and then addresses where we might see what the different shingles looked like on a house.
    You came and studied the job, gave us a quote, and answered questions.
    When the day came, there were 8 hard working men on the roof for an
    early start. They were soon joined by 4 more. A total of 12 men took
    off the old and put on the new shingles on the house and garage in one
    day.
    We are happy we used your company.
    Thank you!
    Jim H
  • Review fromTaulbee J

    Date: 07/25/2024

    5 stars
    A fantastic job! I am glad I contacted Glenn. I will choose him again for any future roofing if needed.
  • Review fromRobert K G

    Date: 07/24/2024

    5 stars
    Shenandoah Home Improvements is a company I trust. They did an excellent job on the roof of my 100 year old house and when our insurance company tried to scam us, they were right there to support us, providing proof of a job well done. Their staff is prompt, efficient, courteous and extremely hard working. I would hire them again in a heartbeat and recommend them without reservation. Robert *******, *******, Virginia
  • Review fromGregg W

    Date: 06/21/2023

    5 stars
    Great workers and communication with wonderful results! I've received compliments from neighbors and complete strangers driving through my neighborhood. After using Shenandoah Roofing to redo my roof twice in the last thirty years, I did not hesitate to call Glenn when I was ready to do siding and guttering and was not disappointed in my choice. I would not hesitate to to use Shenadoah for a future project or recommend Glenn to others.
  • Review fromDavid W

    Date: 05/26/2023

    5 stars
    Shenandoah Roofing put a roof on my house and I was very satisfied.
    Glenn ***** was very knowledgeable and professional.
    Shenandoah Roofing does a professional job in a timely manner, and the price was right.
    Glenn has been in business many years and was helpful explaining everything.
    I have referred Shenandoah Roofing to others that have used his services and they were all very pleased.
    I highly recommend Glenn ***** and Shenandoah Roofing. Glenn goes out if his way to keep stress down , he replys to messages in a timely manner.
    I will use Shenandoah Roofing in the future
  • Review fromBraden C

    Date: 04/07/2023

    5 stars
    Roof replacement in March 2023. Glenn and team were professional at all times and were easy to talk to. The work they did was fantastic with good customer service throughout the process. These guys are experienced pros that take their time to make sure it it done right. There is nothing but good old fashioned hand nailing of shingles to make sure there is no leaks. I would definitely recommend Shenandoah roofing for the overall package.
  • Review fromJennifer S

    Date: 04/05/2023

    5 stars
    Shenandoah Roofing replaced our roof in February 2023. Everyone was very professional and Glenn had a personal touch that helped reduce the stress for that project. They were able to start the job earlier than anticipated. Glenn kept in touch and checked on the project several times. Glenn and Roger (lead onsite) were very good about answering questions. Roger coordinated the roof work above my home office to match a time when I would be away, so I had no disruptions to my work. Even though our location is very windy and high winds interrupted the work one day, they had a clean process (kept trash under control) and finished in the predicted time. I highly recommend them - excellent work and price!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.