Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Trampolines

Launching Pad Trampoline Park and Family Fun Center

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Trampolines.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromBeck H

    Date: 12/10/2023

    1 star

    Beck H

    Date: 12/10/2023

    The owner accused my husband for smelling like booze when he helped my child jump from the launching Pad. Does not accommodate to spectrum children and was discriminated against for such by being scolded by the teenage staff. We have "issues" for our child being autistic.

    Launching Pad Trampoline Park and Family Fun Center

    Date: 12/11/2023

    Well Becky sure likes to leave parts of the story out. This started with a Facebook post of hers that called our employees "rude little *****". And told us not to scold people when we "weren't even at your stations to prevent rules from being broken". When I investigated with my employees I found out that her child ran past our attendant who was working at the station. The child climbed to the top of our 15.5 ft jump tower. Our attendant followed to try to get the child down (no parent in sight for a 5yr old, non-verbal, autistic child). Our attendant finally got the child up from a sitting position at the top of the tower. The child was about to walk back down the stairs when the father came running up the stairs, picked up the child and threw the child off the tower into the airbag below. Child landed on his face. He could have been seriously hurt. A few of my employees who dealt with the "father" stated that he smelled like alcohol. We have the entire incident on video, which is nice since Becky likes to deal loosely with the facts.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.