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Business Profile

Used Car Dealers

Auto By Design, LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

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Review Details

  • Reginold L

    Date: 09/06/2023

    After The Sale is Dobe you mean nothing to this Auto Dealer.

    I purchased a used 2015 Porsche Boxter on line, did virtual showing. Fine. 1st clue was inquiring about MD inspection. They danced around oh it’s gonna pass we do a 199 pt inspection. 2bd once the car arrived the rearview mirror fell off I inquired about that. Was told You purchased a Pre-owned vehicle. 3rd.I drove the car and noticed the front Middle grill is now off the car. Reached out to dealership. Was told fir a third time You brought a pre-owned vehicle. I quoted back to them what they stated on website “ We at Auto By Design strive to provide a worry and stress-free buying experience! For a PEACE of MIND Enjoy our FREE 90 DAY DEALER WARRANTY*** Our Chantilly staff wants to provide you with exceptional value and to ensure your complete satisfaction for miles to come. Knowing that we will stand behind your vehicle purchase, we want our customers to have the peace of mind of assurance when buying from Auto By Design pre-owned luxury vehicles. Buy with confidence when purchasing from us. Please ask your representatives for more information. ”. NOTHING. The did NOTHING

    Took the car for MD Inspection. Failed due to bad front Rotors. $1400.00 to get replaced and I still have TEMP tags on the car. So if they do a 100 pt Inspection why the car fails inspection?

    ONCE THE SALE IS DONE YOU MEAN NOTHING TO THEM

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