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Business Profile

Paging Equipment

USA Mobility

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Paging Equipment.

Complaints

This profile includes complaints for USA Mobility's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

USA Mobility has 17 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    • USA Mobility

      6850 Versar Ctr Ste 420 Springfield, VA 22151-4148

    • USA Mobility

      13810 SE Eastgate Way Ste 150 Bellevue, WA 98005-4417

    • USA Mobility

      204 W Woodlawn Rd Ste F Charlotte, NC 28217-2174

    • Spok, Inc.

      350 Automation Way Irondale, AL 35210-1771

    • Arch Wireless Inc

      11455 El Camino Real Ste 300 San Diego, CA 92130-2088

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:11/13/2023

      Type:Service or Repair Issues
      Status:
      Answered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Telephone harassment, being called early in the morning, not stopping after I have told them I am not interested.

      Business Response

      Date: 12/05/2023

      To Whom It May Concern:

      ****, Inc. provides wireless and software communications to the healthcare industry.   The wireless service we provide is paging.  We do not make cold calls to individuals.  The issue with this complaint may involve spoofing by fraudulently using one of our pager numbers.  We do not make cold call to non-customers.  Please let me know if you have any additional questions or information that should be reviewed.

      Kind regards,

      *********************, Customer Support Manager

    USA Mobility is NOT a BBB Accredited Business.

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