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Business Profile

Used Car Dealers

Car Nova

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Used Car Dealers.

Reviews

Customer Review Ratings

3.35

Average of 17 Customer Reviews

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Review Details

  • Stephanie C

    Date: 07/20/2024

    Scammers- sold us a rusted out car that was unsafe to even put on a lift. Same story as others- claimed a 5 day return policy but held onto $2000 of our daughters money ( 16 year old buying her first car). We are pursuing legal action. Stay far away from this horrible place.

  • James J

    Date: 07/16/2024

    Great dealer helped me get financing on 3 vehicles in the past 6 years.

  • Amy G

    Date: 06/20/2024

    CarNova sold us a piece of junk for $21,000...they claim free shipping yet charged us $1300 under their "processing fee"...made us pay to ship the car back at $1500...we are now out of $2800 and CarNova didn't spend a ***** in this transaction....in fact, the junk is back up for sale currently on their website! Poor customer service, no return phone calls and lots of excuses why to keep your $$$!

  • Nome J

    Date: 02/06/2024

    This place has great customer service and helped me with my credit issues.

  • Thomas H

    Date: 08/25/2023

    This company is a big f****** rip off won't refund my deposit will never recommend them to anyone the review is 0

  • Reginald B

    Date: 05/13/2023

    I just purchased a 2012 Yukon Denali XL 05/06/2023 and it look good but now I'm stuck with a car note and repair bill because my evape system is leaking some where the Manger AK smile and say everything is good with the truck heated and cool seats don"t work the dvd /cd player don"t work heated steering wheel don"t work hopefully something can be done because they are getting over on a lot of people and thats not fair to ** we buy the car and they sell people cars knowing something major is wrong taking the codes off enough to the people buy the vehicles and then the stuff starts happening to the vehicle stay away this dealership I was going to refer people to them but not now after reading all these reviews thats a no no not this one never ever again

  • Wilson E

    Date: 07/21/2022

    purchased a 2017 Dodge Challenger for over 24k, they gave me a printout of a ******** passed inspection, I drove the vehicle sparingly fro a week and felt the vehicle pulling to the left, which means I would need an alignment but that shouldn't be possible if it passed inspection that has a passed alignment check, I took it to a mechanic and they revealed that there was a badly bent control arm and there was no way in this world that this vehicle could have passed an inspection. I reached out to CARNOVA and they did not want to fix it at all, so because of work I had to fix it and thought I would be reimbursed; that was not the case the mechanic called me and told me that they replaced the control arm but that wasn't the initial issue, the issue was that the vehicle has "FRAME DAMAGE"!!!! I reached out to CARNOVA and they told me "oh well I signed a contract", I am now in a legal battle to reverse this contract with the bank and the dealership. for the love of GOD almighy STAYYYYYYYYYY AAAWWWAAAYYYYYYY FROM THIS DEALERSHIP!!!!!!!!!!!!

Car Nova is NOT a BBB Accredited Business.

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