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Business Profile

Electrician

Brumbaugh Electrical, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Electrician.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Billing Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Six months ago, my wife and I got a bill for 867.00 for electrical work which was supposed to have been done over a year before (I didn't keep exact dates because it wasn't done). We ignored it because the work was never done; instead, we'd made a verbal agreement with them to do the work--2 light fixtures and substantial wiring involving 8-10 plug fixtures which they estimated at about that price. The worker came for 1 morning, worked about 2 hours, put in the easier of the 2 lights and 2 plugs, then never returned and didn't pick up--ever--when we called his cell number he'd left with my wife.
    We figured they'd bailed on the work and that was why we never got billed--until over a year later.
    Then last week we get a letter from them threatening to serve us with a warrant in debt if we don't pay the bill. I sent off the payment that day. The check has now been cashed.
    I called Mr. Brumbaugh directly and he promised to make it right and to not send the "warrant in debt."
    I've never heard back, and the "warrant in debt" arrived today--after he'd cashed our check--for work never finished and scarcely begun.

    Business Response

    Date: 08/29/2022

    Consumer has paid his bill and the warren in debt has been cancelled.

    Customer Answer

    Date: 08/29/2022

    I have reviewed the response made by the business in reference to complaint ID ********, and consider  this complaint resolved.

    Regards,

    ****** ******

Brumbaugh Electrical, Inc. is NOT a BBB Accredited Business.

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