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Business Profile

Fire Extinguishers

Pacific Fire Co, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Fire Extinguishers.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/25/2022

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have hire them to fix and update my fire separation system. They did fillful the job. first of they don't need to perform my work without permit from county. They fill two cylinder with are 6 gallon but they charge me for 9 gallons. The piping they did over the roof is wrong, the cartage which trigger the fire system is wrong, The other fire company told me they have not label the work and so fire marshal will know when the parts will service, without tag. The took one of my cylinder from my store, I had three cylinder in my hood. Now when I am contacting them to fix my stuff or refund me so I can hire other company to fix the stuff, they are misbehaving and threating me. Claiming they did not work in my store. I have open the claim with my bank. I paid them though zelle. I want my refund or they will fix the item according to fire company suggestion.

Pacific Fire Co, Inc. is NOT a BBB Accredited Business.

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