We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Home Improvement

Gibson Home Services LLC
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Reviews

This profile includes reviews for Gibson Home Services LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Gibson Home Services LLC has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Review Ratings

    2

    Average of 1 Customer Review

    Want to share your experience?

    Leave a Review

    Review Details

    • Arielle W

      Date: 11/05/2024

      Arielle W

      Date: 11/05/2024

      Just to be clear I only got a quote for a small drywall ceiling repair job in a typical 9ft by 5ft bathroom. I did not use their services because of the high price. This business is professional and responds quickly and has a lot of fancy promotional paperwork which is why it's more than one star, however you will pay very much for these things. I got 3 quotes from 3 different companies including Gibson Home Services LLC. The two other companies quoted less than $1,000 for the job and had similar prices. Gibson quoted exactly $4,360 for the same job. I asked about why it was so high and even broke down the cost of materials and labor to them. They stood by their price saying they only used the best materials and that there is more than just labor in their price. Obviously I used one of the other companies and they did a wonderful job for about $800 and even included painting both the ceiling and bathroom walls just as Gibson quoted. I'm posting this as buyer beware, get multiple quotes and don't be fooled by "professionalism". This company brags on a high BBB rating and that feels undeserved given this experience.

      Gibson Home Services LLC

      Date: 11/05/2024

      Dear Ms. ************** you for sharing your experience and for highlighting our professionalism and prompt communication. We understand that pricing is a critical consideration, and wed be glad to clarify the factors that impact our ********* a full-service company with a dedicated, full-time staff, we approach every project with a commitment to quality, durability, and customer satisfaction. Our team consists of skilled professionals who receive a full benefits package, which supports consistent, reliable craftsmanship and reflects in our pricing. Smaller companies or independent handymen, who have lower operating costs, can often quote lower prices, especially for smaller repairs. We acknowledge that, for this reason, we are not always the cheapest option for smaller, handyman-style repairs.Regarding your specific quote, we based our estimate on the photos provided without having seen the repairs in person, and our recommendation was to replace a significant portion of the ceiling rather than applying a surface repair. This approach is intended to address water damage in a way that prevents potential mold or structural issues in the future, aligning with our standards for safety and durability. We cant speak to how another company may arrive at their pricing, nor can we confirm the long-term quality of their work.Were glad you found a contractor that matched your budget, and we hope the repair continues to serve you well. Should you need more extensive remodeling work in the future, wed be happy to discuss how our approach may be the right fit for your goals.Thank you again for your feedback, and we wish you the very best.Warm regards,******* Gibson, President Gibson Home Services LLC

      Gibson Home Services LLC

      Date: 11/05/2024

      I apologize, but I just realized we did come out for an estimate appointment, however, the remainder of the reply does apply. Again, my apologies for the mistake!

    Gibson Home Services LLC is BBB Accredited.

    BBB accredited business seal

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.