Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Heating and Air Conditioning

MSCO - Mechanical Service Company Inc.

Reviews

Customer Review Ratings

4.88/5 stars

Average of 97 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAnne E

    Date: 11/07/2022

    5 stars
    MSCO is reasonably priced and they know their stuff. I've never had an HVAC problem they couldn't fix with one visit. I've used them for 20 years. I highly recommend them.
  • Review fromPatricia A

    Date: 10/28/2022

    5 stars

    Patricia A

    Date: 10/28/2022

    The technicians are knowledgeable, helpful, and professional. I have used their services for may years.

    MSCO - Mechanical Service Company Inc.

    Date: 10/31/2022

    Thank you, Patricia!!
  • Review fromMary B

    Date: 10/19/2022

    5 stars

    Mary B

    Date: 10/19/2022

    I have always been pleased with the professionalism of Mechanical Services as well as the friendly staff. They installed my Trane unit quite a number of years ago now and have serviced it since then. Leon was my technician today. He was quick and thorough. I love the reminder call from the office that they are on their way.

    MSCO - Mechanical Service Company Inc.

    Date: 10/19/2022

    Thank you for the great review, Mary!! We will share your feedback with the team.
  • Review fromJoe W

    Date: 10/07/2022

    5 stars

    Joe W

    Date: 10/07/2022

    Nick, the service tech, provided preventive maintenance on my Trane system. He did an outstanding job. He provided excellent feedback on my questions. He arrived on time and was very pleasant and great to deal with. MSCO is a great company. I've been dealing with them since 1998. I most highly recommend them. I liked the procedure where they sent me a text the day before to remind me of my appointment.

    MSCO - Mechanical Service Company Inc.

    Date: 10/21/2022

    Thank you for the great review, Joe! We will share this review with our team at the next company meeting.
  • Review fromTeresa T

    Date: 09/28/2022

    5 stars

    Teresa T

    Date: 09/28/2022

    The service rep,. that came David was a gentleman. He was very polite and respectful. He was on time and actually early. The job was done thoroughly and precise.Belinda called a day in advance to make sure that I had not forgotten the appointment. I would reccommend them to any and everyone that needs AC/ Heating service done.

    MSCO - Mechanical Service Company Inc.

    Date: 09/28/2022

    Thank you for the great review Teresa! We will pass the review on to David and the team.
  • Review fromRichard B

    Date: 09/26/2022

    5 stars

    Richard B

    Date: 09/26/2022

    Great service as always! I have had an annual service contract with Mechanical Services for 3 years now, every six months we schedule and appointment, they office call to let me know when the tech is on their way, the tech calls before they arrive (always on time), courteous, professional, and efficient. Nick did a great as did Leon several times before... I would highly recommend them!

    MSCO - Mechanical Service Company Inc.

    Date: 09/27/2022

    Thank you for the great review Richard!! We will share this with our team.
  • Review fromRobyn F

    Date: 09/14/2022

    5 stars
    New system and new ductwork were installed in February 2022, Workers we're on time and professional. 9/14/22 someone came to checkout the system, arrived on time, friendly and professional. I had a problem connecting my cell to the smart thermostat, and he worked on that until it was working correctly. I am very satisfied with this company.
  • Review fromGinny J

    Date: 08/18/2022

    5 stars
    Patrick was very personable and did my 6 month check up on my system. I have been with MSCO for many years and I am always very satisfied and confident with their services.
  • Review fromJUDITH T

    Date: 08/10/2022

    5 stars
    MSCO is a truly outstanding company with great employees. They installed my HVAC system and have maintained it for years. Yesterday in the extreme heat we were experiencing, Leon, my technician performed his job very efficiently. I highly recommend MSCO.
  • Review fromBarbara S

    Date: 08/02/2022

    5 stars

    Barbara S

    Date: 08/02/2022

    MSCO has been the company I have used for nearly 20 years. There is no other company I would do business with concerning my heating and cooling. Rick is not only an incredible technician, but has always given me top notch advice when addressing my questions. The entire staff is excellent!!!

    MSCO - Mechanical Service Company Inc.

    Date: 08/02/2022

    Barbara,
    Thank you for the great review and excellent feedback!!

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.