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Business Profile

Optometrist

Beach Eye Care

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Optometrist.

Reviews

This profile includes reviews for Beach Eye Care's headquarters and its corporate-owned locations. To view all corporate locations, see

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Beach Eye Care has 5 locations, listed below.

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    Customer Review Ratings

    1

    Average of 2 Customer Reviews

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    Review Details

    • Olivia M

      Date: 02/10/2025

      Today I had my first and last appointment at Beach Eye Care. My concerns about this practice started as soon as I walked up to the front desk. The office staff was unaware that Beach Eye Care sent me an email giving me access to a patient app. I had entered my information and assumed they would’ve received it since they were the ones who asked me for it. The woman who did some of my eye tests was very pleasant. When I saw the doctor he spoke ungodly fast and I was very confused. He told me that nothing was wrong with my eyes. He also said I would have no problems driving after having my eyes dilated. So I got in my car and I noticed in the mirror that my pupils were two different sizes. I ran back inside and the front desk staff brushed me off and offered me a disposable pair of sunglasses. Distraught and frantic I went back to the car. I then noticed I could not see clearly out of my right eye. Even at a distance it was blurry. I called their number and told them what was happening.. they then stated “well we don’t mind if you wait in the parking lot for the dilation to wear off” I hung up and immediately started sobbing. I was so afraid because this never happened when I had gotten my eyes dilated. To sum it up, I would not recommend going to this practice. The staff who answer the phone and greet you when you come in are dismissive. Please choose another practice.

    • Gary C

      Date: 06/12/2023

      Gary C

      Date: 06/12/2023

      I recently got eye care insurance through my wife's company, so I was expecting to have insurance cover a significant portion of my care cost. Unfortunately, the cost of my eye care - including eye exam, projected cost of glasses, projected cost of contacts - exceeded the cost of my ***** ****** exam from two years ago. Needless to say, I went back to ***** ****** and - just as I would expected - the cost for everything was substantially lower as result of insurance coverage.
      Then just to add on, I received a bill through the mail saying I owe a *** ****y even though I had already paid *** at the Dr visit.
      I think this company takes advantage of insurance coverage and just raises their prices for those with insurance.

      Beach Eye Care

      Date: 02/28/2025

      We’re sorry to hear that you had concerns about the cost of your visit and the billing process. We understand that managing insurance and costs can sometimes be confusing, and we truly apologize for any frustration this caused.
      Our goal is always to provide transparent, fair pricing and to help our patients maximize their insurance benefits. We want to make sure every patient has access to high-quality eye care at a reasonable cost, whether or not they have insurance. We're sorry to hear that your experience did not reflect that standard.
      A manager has reached out directly to review the costs of your visit in detail and to answer questions and address your concerns.

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