Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Skilled Home Health Care

Phenomenal Home Care & Transportation Services, LLC

Reviews

Customer Review Ratings

5/5 stars

Average of 5 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromAngela R

    Date: 04/02/2025

    5 stars
    Steph was incredible. So polite and well mannered. She even opened the door for me. She wasn't riding her brakes, as most do. The car was exceptionally nice and clean. I also didn't have to wait an hour before being picked back up. If I could choose my own transportation through my insurance, I would choose Phenomenal all the time.
  • Review fromAmber M

    Date: 11/21/2024

    5 stars
    What??! Yes. Outstanding. Outstanding. Outstanding. The employees are phenomenal ;). The vehicles are easy to get in and out of, not to mention clean, and comfortable. They do a great job of screening their employees. Always on time, never late.The vibe is positively great. Would HIGHLY recommend, and have done so. Great work team. Keep it up.
  • Review fromClaudia B

    Date: 09/09/2024

    5 stars
    This was my first time using Phenomenal Transportation. I was very impressed with my experience. My driver was Gerald M. Early to pick me up, came back and picked me up to bring me home. Very thoughtful and kind, great driver I was at ease the whole time. He is loves what he is doing and it shows.
    Thank you again
    Claudia B
  • Review fromJewell S

    Date: 02/06/2024

    5 stars
    Phenomenal Home Care Services. Is the best. I have been with them 2 years and counting. Mrs. ******* is a totally awesome and kind loving woman of God. When I came to her 2 years ago to start caring for my son in the middle of Covid she explained to me what I needed to do. First step was getting him assessed through Social Services. It took a month for the process and I started caring for my son immediately as she had her part of paper work to complete. I had to get certified to be a PCA. It was a week long class well worth the training and experience of learning. Ms. ***** her daughter is also Phenomenal as I had an emergency and let me tell you how Phenomenal she was I was able to get the funds I needed when I had car problems. She actually ***** **y me the funds. No other company has ever done what these Phenomenal ladies have done. I appreciate you and thank you all for your Phenomenal support. ????
  • Review fromKim W

    Date: 01/25/2023

    5 stars

    Kim W

    Date: 01/25/2023

    Because of Phenomenal i was able to have the BEST birthday I've had in 17 years!!!!

    Phenomenal Home Care & Transportation Services, LLC

    Date: 02/01/2023

    That is truly amazing, We are honored to have you and your Mom as part of the “Phenomenal Family” Ms.******, Ceo

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.