We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Upholstery Cleaning

Heaven's Best Carpet Cleaning

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Upholstery Cleaning.

Reviews

Customer Review Ratings

1

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Deborah C

    Date: 07/22/2023

    Called Heavens Best and talked to the owner who gave me a price of under $100 for the area rug. I repeated the price back. The next day an unmarked van showed up and took the rug and left no receipt. It was supposed to take a week. Close to a month later, I call looking for the rug. He said it was done and he was going to deliver it the next day. Late that day, I called looking for them, and he asked for my address and a description of the rug. He had no clue. He called back and said he had to wash the rug three times but it got clean. The delivery people came and delivered the rug. Said the price was $300. I called the owner, and texted the owner, no answer, no call back. We unrolled the rug. It was still damp and smelled like mildew. The rug was frayed and had pulled fibers in it. The rug...ruined. Had he told me the price and that the fibers would be frayed up front I could have made the choice to proceed or take it elsewhere. But nothing. I paid $300 and my rug is ruined.

Heaven's Best Carpet Cleaning is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.