Complaints

This profile includes complaints for Tri State Wildlife Exclusion's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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Tri State Wildlife Exclusion has 2 locations, listed below.

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  Tri State Wildlife Exclusion

  323 Pleasant Street Bennington, VT 05201-2907

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  Tri State Wildlife Exclusion

  PO Box 1246 Bennington, VT 05201-1246

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:11/03/2023

  Type:Order Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On ******* I signed a contract to have some woodchucks removed from my property. He set up traps and then we asked about bat removal. He said to do that he would need to close up a few areas on the house. On 8/2/2023. He asked for a check to cover the cost of materials. I wrote a check for $680 that he cashed the next day. Since then he has not responded to calls or text messages. I have not received the materials or my money back. I have asked for him to work directly with me or I would be getting the legal system involved and still not heard back

  Business Response

  Date: 11/04/2023

  F*** off. Im happy I got your money. 

  Customer Answer

  Date: 11/04/2023

  Better Business Bureau:I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ********. Please add your rejection comments below; if you do not provide any details, your complaint will be closed as Answered. 

  [You must provide details of why you are not satisfied with this resolution.  If you do not enter a reason for your rejection, your complaint will be closed as Answered.]
  
  Businesses and Customers should be civil, courteous and polite in their responses to complaints. It is important to remain professional and productive when participating in the BBB complaint process.
  
  FAQ
  
  Regards,

  *****

   

   

• Initial Complaint

  Date:10/04/2023

  Type:Service or Repair Issues
  Status:

  UnresolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I had a signed contract with ********************* from Tri-State Wildlife Exclusion in **********, ******* to remove bats from my property in accordance with ******* state laws. He came on May 15th, 2023 to do the inspection. He said he would arrive at 10:00a and didnt show up until 1:30p. Although he was late, we discussed the issues, we agreed on a price, and signed a contract for the removal. In person, we discussed him starting the work within a week of getting the inspection check. I mailed him a check for $233.00 on May 18th and hadnt heard from him since. I followed up in the beginning of June and again on June 20th, which he then told me he said he needed half of the fee for the work to start the job. On June 29th, I mailed him a check for half of the agreed upon fee ($513.22) for the materials and labor. Again, hadnt heard from him. Since that date, I reached out to him on multiple occasions to see when he was starting the work on the house. I wouldnt hear from him for weeks, despite multiple phone calls and texts. When he finally did respond, it was always excuse after excuse. Ill be there on Monday. Ill be there by the 10th. Im in *******, Ill be there on the 17th. This went on for weeks. Fast forward to October, he still has not showed up. Keep in mind, this work has a time table and needs to be done before temperatures drop to a certain level in the fall/winter. After doing more research, there was a compliant on Better Business Bureau as well as on his ***************** page of multiple reviews and scenarios that mirror mine. I have reached out to him now again, told him I was calling the police, and yet still no response, and no work has been done.

  Business Response

  Date: 10/25/2023

  F*** off