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Business Profile

Construction

McElwain Contracting, LLC

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/18/2024

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    We have had a new roof installed by this contractor within the past 5 years. As a result, there was a slow leak that ultimately declared itself this Fall. I hired a highly recommended roofer who found the problem, repaired it, and also remediated black mold in the attic that had developed as a result of this roof leak. We also had to hire a ********* for damaged drywall as a result of this leak. I am seeking compensation for the repairs, which totals $1,800. I have been in contact with McElwain Contracting with no resolve. I have made repeated attempts to maintain contact, however have not heard anything from this contractor since last week. I would appreciate any help you may be able to offer to resolve this issue.

McElwain Contracting, LLC is NOT a BBB Accredited Business.

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