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Business Profile

Delicatessen

Bessery's Quality Market

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:11/15/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On Monday, November 11 2024 I purchased a pick $120 meat bundle deal and when I picked it up, I made sure that my order was there and I noticed that there was a rancid smell coming from one of the meat packages which was the chicken breast it smelled like rotting fish with rotting flesh, and so I brought it back in from the parking lot and asked them to exchange it and they did well. I ended up having other chicken products from them and was unable to find it, and when I went to go put everything in my deep chest freezer, I noticed that there was another rancid smell, and it was the chicken chunk. Now I contacted batteries and told him that this would be the second time in two months that I have picked up chicken from them and it has been rotten bad meat. I have asked for a refund but they told me they could not give me a refund unless I came down with the bad meat and I do not live in the area

Bessery's Quality Market is NOT a BBB Accredited Business.

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