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Business Profile

Propane Supplies

Bellavance L.P. Services, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Propane Supplies.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

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Review Details

  • Review fromKarl S.

    Date: 12/26/2024

    1 star
    **** is kind and works hard. I have only heard good things about his LP delivery services. As far as backing up his work I have a different opinion. Our Hot water would not relight without cause. I called our plumber to see if it needed cleaning or had a thermostat problem. He said that the thermostat was the wrong size for that heater. The thermostat had pushed the burner out of alignment with the flue baffle inside the hot water heater. He noted that between the damage to the heat exchanger plate and the thermostat components that included the copper tube with the thermostat inside, all those parts were degrading. He said it was only luck that the sensor did not fail and cause a fire. We called ****************** who provide our Propane and services our boiler and technician to to get a second opinion and clean and check the Rinnai Boiler. The technician was blunter, he redlined the hot water heater and said it is amazing that the house did not burn down.Technician then tested our gas lines and attempted to clean the Rinnai. He found two problems with the Rinnai. The more serious problem that he corrected was that the unit was hooked directly to a copper line and should have been hooked up to an iron pipe setup. The technician explained that the way it was hooked up potentially could cut the life expectancy of the boiler. When I called Rinnai and they side that the warrantee was invalidated Unfortunately, we were not able to clean or test the Rinnai yet because as you know the lights on the information panel have been failing ever since you put it in and despite my asking you to replace, it was never replaced. The Black River technician has ordered the digital display board, He also switched out the incorrect copper connection with the correct iron pipe connection. I do not know what the total bill will be for the Rhnnai boiler but he estimated over $2,****** hope was that he would back up his work services but he never responded to my request.

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