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Business Profile

Frozen Dessert Distributors

Ben & Jerry's

Headquarters

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Frozen Dessert Distributors.

Complaints

This profile includes complaints for Ben & Jerry's's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ben & Jerry's has 84 locations, listed below.

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    Customer Complaints Summary

    • 2 total complaints in the last 3 years.
    • 1 complaint closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:05/24/2025

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have sent *** and ******* multiple questions about their company and product over the past year and they don't answer any of it. I would like to know why my questions that I posed to them haven't been answered and an answer for my ***************** me by email

      Customer Answer

      Date: 06/03/2025

      I have not heard from the business in response to my complaint.

    • Initial Complaint

      Date:12/10/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Dear *** and *****'s Your company was hired for catering variations, during that time you did not serve allergy data involving shellfish exposure, caffeine limits on those from Fundamentalist Chapters and suggestive and not endorsed slogans against the **************, ******* and *************, proceeding with caution your Employee ************************* was seen mixing alcohol and serving it to those underage causing mood altering circumstances, Hospitalizations and missed class time, we wanted to see if this was just a one time thing and it turned out not to be. Under Foil, **** and Attorney General State Laws we look forward to your agencies willing to discuss the circumstances with your management number who can publish the groups concern which took place between Year **** to current day. Listen to Parental Advisory by Dj ********************* on #SoundCloud *******************************

      Customer Answer

      Date: 12/21/2023

      Court: ************************** (****)
      Case Type: Child Protective Proceeding
      Document(s) ID: ******

      Your form was submitted successfully. You may print this copy for your records.
      Date Submitted: Fri Dec 15 2023 11:59:30 GMT-**** ***************** Time)
      Re***st #: 202312151159241697_hotline_webform
      *****IMPORTANT INFORMATION REGARDING YOUR COMPLAINT*****
      What to expect depending on the nature of your complaint:
      NEW COMPLAINT: Your complaint is under review. If its appropriate for another agency
      to investigate your complaint, it will be forwarded to the appropriate agency. You will


      Once a case is opened, we will not
      discuss its progress, and we will not respond to status re***sts. You will be notified when
      your complaint is closed. At that time you will be provided instructions on how to submit
      a records re***st.
      DISCRIMINATION COMPLAINTS: Equal Employment Opportunity (Civilian) and ******************** ********** complaints must be filed with your agency or services *** or EO
      office within the timeframes specified in *** guidelines or you may forfeit your rights
      under the *** Act and Title VII of the Civil Rights Act. Your local *** or EO office, as well
      as the *** Commission (***C) at  and the ********** of *********************** and Equal Opportunity (ODMEO) at  can provide
      further information and guidance.
      ADDITIONAL INFORMATION: If you submitted additional information or consent to
      release your identity for investigating your complaint, we will process this information
      upon receipt.
      You may have just made a protected communication under Whistleblower Protection Laws.
      If you suffer retaliation for filing this complaint, you may file a Retaliation complaint. To learn
      more please refer to the ********** of ******* Whistleblower Program website at

      Please print a copy of this receipt for your records.

      El viejo billete falso no ***************** *** decir, convirti el agua en vino y tuvo *** demorarse, sus dedos cansados y sus noches de insomnio, constantemente identificados como vuelos sin sentido, desmembrados por yeso y siempre sin nada *** decir, lamentablemente *** es la verdad hoy, pero recuerda. Cuntos deseos ms ****** antes de la primavera? ***** *** nunca aprendiste a tocar.

      Kangaroo ?? Punchout

      call at ************, Monday to Friday, 7am to 7pm EST.
      Case #********
      ***** Soda Acrylamide Outbreak, 
      Discontinue ***** Soda (******)
      ******************* and QPR (*****)
      Please do not consume Dollar Tree Products, since 
      there is a variant of Cancer Lead Solids in Fruit.

      Operation Soap was a raid by the *************************** against four gay bathhouses in *******, *******, ******, which took place on February 5, 1981. 


      1982 Edit/Select/The Birds 

      January 11: The owner of the *************** baths pleads guilty; five other charges are contested against Steamworks pursuant 40-11-9 and 40-11-3. Stay Tuned.

      182676164
      18FKR3U1

      Su nmero de referencia es *****. Si su informacin esta incorrecta o si tiene mas preguntas, envi un correo electrnico a *********************** o responda a este correo electrnico e incluya su nmero de referencia *******************

      h tt ps://da ta dcy f.**. go v/polic y reg s/c om p laints_and_hear ings.htm

      Join us at the *************** for annual Three Stooges Film Festival featuring *****, *** and Curly at their comical best in classic episodes from the ****s and 1940s, 

      This is a popular event, so arrive early, grab popcorn at the Stadiums concessions stand and enjoy the very best of the Three Stooges on the Stadiums big movie screen!

      Tickets: Free, No tickets needed. General admission. Doors open at 6:15 PM
      ******************************************************************* | ************ 

      Three Stooges Festival - Free Movie Night
      Thu 1/4/24 7:00 PM

    Ben & Jerry's is NOT a BBB Accredited Business.

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