Business Profile
RV Dealers
Pete's RV CenterThis business is NOT BBB Accredited.
Find BBB Accredited Businesses in RV Dealers.
Reviews
This profile includes reviews for Pete's RV Center's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
1.4/5 stars
Average of 10 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromJeff M
Date: 07/09/2025
1 star****** ** was a disappointment from Start to finish. To begin the sales person was uneducated in the product he was selling. I believe the sales staff is more interested in pushing the product out the door Rather than get to know the customer, put them in the proper ** for their families need. Next step was the financing. Once again this process was rushed, pushed on us he left us with an uncomfortable feelings. But what happened after we signed the contract that's when the problems really started. I believe once you sign the contract ****** ** does not care what happens after that. It took a very long time for them to give back to us with the banks loan agreement. Made numerous phone calls to my sales representative with no response. Finally called the front office. They left a personal message on his desk and still no response. When I finally called and asked for the management, this is the only timing the sale is. Representative responded to me and even then he had no answers for me. Finally, we had a day to go pick up our new *** We arrived on time only to find out that the service department did not do their research on the particular brand of out of the I bought. The person in charge of the walk-through had no idea how to plug in the *** And I was telling him more about what the ** was about that he was telling me. Then the service team that was hooking up the whigt distribution hitch told me that my hitch receive was not rated for the weight of the *** But you could clearly see on the factory sticker on the hitch that it was rated for ***** lb. My ** was only $4,200 lb. I was told that the ** was went through the safety checklist when I took off the lug nut cap who was ****** to me that they did not even check the tightness of the lug nuts because they were covered with spider nests. My advice to you is to spend your money with a more reputable ** a company. Money is important to us please spend your money with another company.Review fromKenny A
Date: 03/24/2025
1 star0 communication, no return calls, paid $500 cleaning and testing fee. Looks like they pulled it off the lot and pulled it around after showing it for months, whoever gets my camper, youre lucky I took care of it. My frustration is with questions before and after purchase. Wish I would have went elsewhere but the wife wanted it.Review fromDavid K
Date: 04/16/2024
1 starDavid K
Date: 04/16/2024
awful service for the used rvs they sell. bought a fifth wheel there and paid for their cleaning and inspection service. wasn't ready when we got there and wasn't cleaned. shame on us traded in and bought another fifth wheel some years later and now paid more for the same service once again not ready when we got there, not cleaned on the inside, [food, toys and other things under furniture and pubic hairs still on toilet] now after having it for less than a year and a half we find out it has long term rot under the slides [2017 new to us but not inspected for the money we paid by Petesa rv] Buyer beware especiaaly if buying used they stuck it to us twicePete's RV Center
Date: 04/17/2024
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.Review fromGary C
Date: 09/21/2023
5 starsGary C
Date: 09/21/2023
**** was outstanding with finding ** another surge protector for our airstream.He was even willing to meet us in ************** as we were out of town camping.Definitely went above and beyond for us!Pete's RV Center
Date: 09/22/2023
Thank you for taking the time to provide us with the review on your positive experience. We appreciate your business and happy camping!Review fromJeff E
Date: 07/18/2023
1 starWe have never been so cheated in our lives!! We bought a supposedly brand new 224bh Jayco from petes rv connecuit. On July 5 2023. Thinking we get it the following week later. We put a down depost ***** dollers and sighned the papers .. Well our 1st payment us due soon and no camper we where told it needs a new roof. No one reaches out to us. Thanks ??. We are going to have to seek legal helpReview fromJohn R
Date: 05/19/2023
1 starJohn R
Date: 05/19/2023
Absolutely the worst experience I have ever had in buying a vehicle. They are the most incompetent business I have ever dealt with. Warning to all do not buy an ** from Petes **. Was coerced into buying extended warranties and add ons during initial purchase. Got my new rv home and discovered many defects. Called to have them addressed and was told they could possibly get me in at the end of the summer. One of these was the 12 volt refrigerator that did not work at all. Our family had already booked several camping sites to enjoy our new purchase and were extremely disappointed that the extended warranty we purchased was useless until the end of the camping season when they could get around to it. We bought our camper at the ** show in ****** and were absolutely lied to when we were told that we would be getting a new ** and not the showroom model hundreds of people had walked through. Guess what was waiting for us when we went to pick it up? Liars and thieves is really the only words I have that fit.Pete's RV Center
Date: 05/20/2023
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.Review fromBrian M
Date: 05/12/2023
1 starBrian M
Date: 05/12/2023
I purchased a New travel trailer from ****'s. Since the purchase we have had nothing but issues ( everything has been documented and reported to petes). The majority of issues was no water heater , no refrigerator for the entire camping season last year. And this year after being at ****'s for repairs the entire off season. Which ****'s tried to charge me $1300 for diagnostic fees, the refrigerator stopped working again....losing hundreds of dollars in food and drink. ****'s answer was did you contact *****?Pete's RV Center
Date: 05/14/2023
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.Review fromJacquie M
Date: 04/20/2023
1 starJacquie M
Date: 04/20/2023
We purchased a used motorhome from Petes in ******* from ******* ******. There are many issues we have with this motorhome & the service from Petes RV. We had to ask multiple times for a bill of sale, after we had wired the full payment to the dealership. When one was finally provided to us, it showed that we still had money owing. ********* kept stating she could not give us one that showed a $0 balance. Her explanation was that the money showing was so customers would know the balance to pay when they came in to pick up the unit. We had already paid in full! Finally she was able to provide us with one. We could not export or import a vehicle with money owing on the bill of sale. When we arrived to pick up the motorhome, it was filthy.The cab was still covered in pet hair, which ***** had assured us would be cleaned. The dresser drawers had clothing from the previous owners and mouse dropping in multiple drawers. There were more personal effects under the ************ mouse droppings. Bathroom had not been cleaned since previous owners. We were told it would be clean at pick up We were assured the motorhome would be de-winterized and full of propane. Neither were done. There is a leak on the toilet, we have to shut the toilet water valve off every single time we use it. Black tank flush does not work. Water showers down all sides of the black tank. The automatic levelling jacks need to be calibrated. My husband has to manually set the jacks to get level every single time. ******* ended up just leaving us when we went to go get propane, **** came out then. He told us that we would get the recall clearance letters the following Monday. We had to fight the next week to get them. (Something we need for import)When we got home I found the mouse, dead, in the storage space under the dinette seat. We would never recommend this dealership to anyone. Terrible service, terrible response to complaints. Save yourself the headache and shop elsewhere.Pete's RV Center
Date: 04/28/2023
We're sorry to hear about your experience and circumstances surrounding getting the purchase across the border. It is confirmed that both the sales and service managers were involved and have made follow up call attempts to the customer. The service manager was not aware of the additional issues detailed in the review and most definitely welcomes the customer to contact them at the VT dealership to elaborate further and, if necessary, evaluate options to remedy any open items.Review fromLeo P
Date: 04/17/2023
1 starLeo P
Date: 04/17/2023
Worse experience ever. All sales and promises no service. Bought a camper,charged 500 for a prep that was not done. Taken advantage of a 63 year disabled vet... You should be ashamed .Pete's RV Center
Date: 04/17/2023
We're sorry to hear about your dissatisfaction. So we can learn more about your experience and share details with our corporate management team, we welcome you to contact our customer care ********************** at **************.Review fromPaula R.
Date: 08/04/2022
1 starVery disappointed with service. Went to trade my travel trailer in and buy a used fifth wheel trailer. After all paperwork was signed, they failed to deliver the service they promised unless we paid them more money, but the deal was signed and money was passed and a handshake. Do not recommend going to Pete's RV center in N.Charleston,
Pete's RV Center is NOT a BBB Accredited Business.
To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.
Why choose a BBB Accredited Business?BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.