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Business Profile

Construction

JP Trucking & Excavating, LLC

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for JP Trucking & Excavating, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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JP Trucking & Excavating, LLC has 2 locations, listed below.

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    • JP Trucking & Excavating, LLC

      61 Potter Industrial Dr Westminster, VT 05158-9763

    • JP Trucking & Excavating, LLC

      PO Box 436 Bellows Falls, VT 05101-0436

    Customer Complaints Summary

    • 1 complaint in the last 3 years.
    • 0 complaints closed in the last 12 months.

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    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint type

    • Initial Complaint

      Date:07/27/2022

      Type:Service or Repair Issues
      Status:
      AnsweredMore info

      Complaint statuses

      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I was notified that a lien request was placed on my primary residence and recorded in the Rockingham Land Records. The lien request to be placed on my home you listed the amount as $4,115.15. There are several discrepancies that I have attempted to address with him and his office manager. 1.On November 17, 2021 I spoke with his office manager, ****, by phone who quoted me verbally $3,000.00 for the repair. I then messaged ************** on ******** Messenger to discuss this quote to which he replied that the cost would be less if we can pull it under the road it should come in significantly cheaper I told you that we could not afford that much money, again $3000.00. (Exhibit 1)2.On November 20, 2021 I received an invoice in the amount of $4,455.83, this is $1,455.83 higher than the highest estimate I was quoted. (Exhibit 2)3.On November 29, 2021 I asked why the **** was so much, and told that you were not charged for hay, seed or Joshs labor I was in fact charged for the labor for the hay and seed, both of which I did not authorize and both of which I was told I would not pay for. (Exhibit 3) 4.On November 30, 2021 I was told that the move time in the amount of $110.00 would be removed from the invoice. (Exhibit 4)5.On November 30, 2021 it was also confirmed the line WAS pulled under the road, therefore the invoice should be less that the $3000.00 estimate I was given. (Exhibit 5)6.On June 14, 2022 I was told that interest would not be changed, yet on both the invoice and the lien request I am charged $359.32 in interest . Also per the invoices ****, ***** etc there was no change in amount due. If the original invoice was the absolute highest that I was quoted at $3000.00, $110.00 was to be removed (Ex. 4) hay and seed I did not authorize in the amount of $325.00 (Ex. 3) and needs to be removed, I have paid $700.00 (Exhibit 6) the balance should be at the most $1,865.00 if not less since the line was pulled under the road.

      Customer Answer

      Date: 08/08/2022

      I have not heard from the business in response to my complaint.

      Business Response

      Date: 08/08/2022

      I just wanted to let you know that we have turned all the information to your Attorney. And I will make a formal response at that time.

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