Reviews

This profile includes reviews for Tata Harper Skin Care's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

close

Find a Location

Tata Harper Skin Care has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

BBB accredited

Near

Country

USUnited States

Please enter a valid location.

Filter

• 

  Tata Harper Skin Care

  1136 Wooster Rd Whiting, VT 05778-9712

• 

  Tata Harper Skin Care

  120 Graham Way Ste 200 Shelburne, VT 05482-7217

Review Details

• Review fromLeisa F

  Date: 12/10/2024

  1 star
  Do not order from this company. Deceptive! I was charged $100 for a gift Item that was added to my account automatically by their System. When I went to total my order and hit the order now button, the total of my order was $100 more than the total at the time I hit Order now Button. I am immediately emailed their customer service and told them I would like to cancel my order. I do not want to pay $100 for a gift item automatically added by their system not even worth $100. The message back said they would get the information to proper Department. I didnt hear from them so next day I sent another message cancel my order. By My 3rd message to cancel my order, I got a message Telling me my order Had been sent to fulfillment, too late To cancel my order. I replied, this was not my fault therefore I was not paying for shipping to return the order. I was not going to be blamed I would be disputing the charge With my bank. Who sends an order to fulfillment when there is A problem? They replied would send a message to *** asking the package be returned to them mid shipment. I did receive tracking information that the package was Returned before it was delivered to my house. The tracking also showed the package was sent to fulfillment Within six hours of me ordering. I sent my message to them within 30 minutes Asking my order be canceled. Five days after they received the package back, I emailed Asking them please refund my Money. They told me it would take 15 days to refund my money. This is ridiculous For a mistake that was not my fault. Their customer service Representatives are rude And the company does not care about their customers or They would Listen to their customers. As of now it, I still have not been refunded And they Send an email that they would work directly With my bank.Ive never dealt with a company that has so little care for their customers!!!!

• Review fromTheresa T

  Date: 10/22/2024

  1 star
  DO NOT PURCHASE FROM THIS COMPANY:I have been a longtime subscriber of Tata Harper products but since she sold the company to an oversees outlet I have had nothing but trouble. They charge my credit card and never ship the items. You can't call or leave a voicemail, the box is always "full". I have cancelled my subscriptions and want nothing to do with them, completely unprofessional and absolutely no customer service available. "*********" sent me an email stating that my order was delivered to an address in another state and proceeded to say we are happy this issue has been rectified! Wow, who in the world is running this company? Unbelievable

• Review fromAnja G

  Date: 10/23/2023

  1 star

  Anja G

  Date: 10/23/2023

  Today I visited a Sephora branch in *********, ** where a Tata Harper sales representative was working selling and representing **** Harper to customers. It was the most uncomfortable shopping experience Ive ever had. She was wanting to sell me multiple items from Tata Harper as soon as I told her I was pregnant and needed clean ingredients. The conversation immediately transitioned from skincare to extremely overstepping and invasive questioning about my personal pregnancy and even began getting into my personal medical life. She was attacking me with questions about my high blood pressure, telling me I might or should be cautious of having preclampsia and said it was a very serious condition in pregnancy. She began telling me what food to eat and what food to not eat. I was completely invoked with fear and anxiety as I have had conversations with my Dr about this and was told not to worry. This Tata Harper representative went on and on about my pregnancy and the conversation was no longer about skincare. I was so frozen and uncomfortable and felt so invaded in my personal first ever pregnancy. I went home very upset and told my husband about this experience and when we went to dinner I was so afraid to eat red meat and was constantly having anxiety about it because the Tata Harper rep was telling me not to eat red meat. I didnt even end up buying the Tata Harper skincare I wanted because I was so upset and left the store. Worst experience *** ever had and I am upset and fearful in my pregnancy.

  Tata Harper Skin Care

  Date: 10/30/2023

  Dear ****,
  
  I hope this email finds you well. We are writing to address your recent experience to assure you that we take these matters very seriously.
  
  
  At Tata Natural Alchemy LLC., we place the highest importance on the satisfaction and trust of our customers. We understand that our customers are the cornerstone of our business, and their concerns and feedback are vital to us.
  
  
  We want to emphasize our unwavering commitment to investigating and resolving all complaints made by our consumers. We are currently in the process of actively assessing the claims brought to our attention. Our dedicated team is working diligently to gather information and investigate this matter thoroughly. We are taking all necessary actions to address the issues and rectify any shortcomings.
  
  
  We take immense pride in our professionalism and our dedication to the cause we serve. We want to reassure you and our customers that their satisfaction and wellbeing are at the very heart of our business. We will continue to improve our products, services, and customer support to ensure that such issues do not occur in the future.
  
  
  We understand that maintaining a strong relationship with our customers is vital for the success of our business. Therefore, we are taking proactive steps to prevent such incidents from happening again. We will work tirelessly to ensure our customers receive the quality they expect and deserve.
  
  
  If you have further concerns or feedback, please do not hesitate to contact our dedicated Team, ********************* ********************************** or ********************* *********************************** We are committed to addressing and resolving all issues promptly and professionally.
  
  
  We appreciate your understanding and trust in Tata Natural Alchemy LLC. as we work to maintain the high standards that our customers expect and deserve.
  
  
  Thank you for your attention to this matter. We remain dedicated to ensuring the satisfaction of our customers and the quality of our products and services.
  
  
  Sincerely,
  
  
  Tata Natural Alchemy, LLC.