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Business Profile

Propeller

Olympic Propeller Co

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Propeller.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/26/2023

    Type:Delivery Issues
    Status:
    AnsweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am looking for resolution from the Olympic propeller company for falsely overstating the inability to provide two propellers ordered for which they never provided. The company states the order typically takes a few weeks but can be delayed from the factory extending the times sometime up to 5-6 weeks for matched pairs. They have taken the order from me in June, accepted the money I paid the total in advance and 4 months later I still have no propellors. I email weekly and they simply keep blaming the manufacturer for the delay and accept no responsibility for overstating the terms of purchase when it was initially made with the 2 weeks + or -. They have stopped replying to my email at this point and still have not provided the props.

    Business Response

    Date: 10/17/2023

    Propellers delivered 10/04/23

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