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Business Profile

Auto Body Repair and Painting

Auburn Collision 1

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Auto Body Repair and Painting.

Reviews

Customer Review Ratings

1/5 stars

Average of 2 Customer Reviews

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Review Details

  • Review fromDeon W

    Date: 10/04/2024

    1 star
    I was racially profile And the person in charge was over talking me didn't let me get a word in totally unprofessional. I never pulled the RACE CARD but *** AN HIS COLLEAGUE THey TOTALLY DISRESPECT MY MANHOOD, HUNG UP ON ME ON MY FACE !!!' THATS PROFESSIONAL????
  • Review fromGreg S

    Date: 08/18/2023

    1 star
    This shop consistently over-promises and under-delivers. I cannot recommend highly enough that you take your business elsewhere.My car went to this shop on July 6. At that time, they told me the repair would take 3-4 weeks. 6 weeks later, my car still isn't fixed. I've spoken with them on the phone several times over the last few weeks and each time they've given me a new timeline for the repair. When I spoke with them last week, they said it would be done by today. I called today, and now they're telling me it'll be another week. They also told me multiple times that when my car got into the paint stage it would be only 2-3 days away from being done. On August 8 (10 days ago) they told me it would be "in paint soon." It didn't actually go into paint until a full week later. On August 15 they told me it went into paint, but somehow, 3 days later, it's still going to take another week. This experience has been incredibly frustrating. There are tons of other body shops in the area. Take your car to any of them, not Auburn Collision 1.

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