Reviews

Review Details

• Review fromJosh G

  Date: 11/07/2023

  1 star

  Josh G

  Date: 11/07/2023

  Aubin Aphasia tacked on an unnecessary evaluation for an additional $300 charge during a swallow study (for acid reflux) that was not ordered by my physician. Billing personnel at both my doctor's ****** and the radiology clinic agree that the evaluation was not part of the study they ordered.In this evaluation, Aubin (who is not a licensed physician) referred me to a third party clinic to have my esophagus dilated, and told me that if I didnt get the procedure, I would asphyxiate - die without oxygen. This was terrifying. I immediately consulted my doctor who told me that the procedure was completely unnecessary given my current condition. One year later - I am healthy / normal, and the only change was a natural supplement taken twice daily.The amount of stress from my experience with Aubin Aphasia can't be communicated enough here. Email exchanges were a complete waste of time. Their only concern is collecting the additional fee for the evaluation (all of which was billed exactly one year to the day after my visit).

  The Aubin Aphasia Speech & Language Center

  Date: 11/08/2023

  ******* Aubin is an active licensed ******** healthcare provider.  All licensed ** healthcare providers can be found at *****************************************************

  This client was informed in writing of all the fees associated with the service ordered by his provider and signed receipt of this information on 9/14/22.  He was informed that the bill for the entire swallow study and feedback would be $450 which consists of two codes ***** ($300) and ***** ($150).  As with all our services, the evaluation report of the findings are part of the service provided.   Additionally, There are also radiology codes and bills for this service from the radiology facility that should have been paid. 

  We work hard to make sure that there are no surprises about your bill from us and that we stay in good communication.  

  Sometimes families or individuals are experiencing a financial hardship.  We understand about that and prefer that if this is the case that we are informed about any potential challenges in advance when we can connect the family with some sort of remedy.  Remedies may look like connecting the family or individual with an organization that provides alternative funding for medical bills, setting them up with a manageable payment plan, minimizing the scope of their services, or a combination of those things.  Most alternative funding solutions operate on a proactive basis that requires application for funding help and approval.  They generally will not help with retroactive medical bills.  So please be a good communicator  and don't be afraid to ask for help.

  We certainly want to work in your best interest and get you the best outcome possible for both your health and your finances.