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Business Profile

Office Furniture Manufacturers

iMovR

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Office Furniture Manufacturers.

Complaints

Customer Complaints Summary

  • 2 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:01/11/2023

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Purchased a standing desk for my husband along with treadmill. The controller for the treadmill arrived defective. I was told to contact the support company called Sprint (phone ************). I called them on 3-14-2022 and they said the part was back ordered and that they would let me know when it shipped. I called Sprint on 1-9-2022 and was told that they no longer service the part and dropped the ball. I reached out to iMovR via their customer service email on 1-9-2022 and have had no response.

  • Initial Complaint

    Date:08/08/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    My order number is ********** placed on March 31, 2022 for a standing desk and various accessories including the ************************** Arm in silver that i was informed in my receipt would shipped delayed on 5/6. This monitor arm has still not been delivered. I have called their customer service numbers and left voicemails requesting updates, sent emails to their customer support team, and also tried using the live chat feature on their websige. I still have not received a callback or update on this outstanding order. This remaining piece of equipment purchased was $379.00 + tax of the total ***** I spent with them. I don't know what yo do, I get no response and I don't even know if they're operating as a business. No one gets back to me ever. Please help.

iMovR is NOT a BBB Accredited Business.

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