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Business Profile

Professional Engineer

Ionics RCC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Professional Engineer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:12/06/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Moving into a new home, I was approach by *************************, he started in on how the panels would be cost effective. He told me they company would look at 4 months of light bills and to determine the monthly cost and how the panels would help lower my light bill over time. The next day someone came to my home to install the panels, I told the man to hold up, They do not have data, I ************. I have not lived in my house four months, and I am getting phone calls daily. When I would respond to any of phone calls, the threats started they are going to place me in collection. I was told to see page six of the contract there is a clause stating that if I decide not to go with this company, I have to pay $3500.00 in cancelation fees. This information was not given to me when the salesperson presents the contract to me before signing. I was willing to pay the fees when asked if a payment was available, it was rudely said no they want all the fees up front, or they are going to me in collection.

Ionics RCC is NOT a BBB Accredited Business.

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