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Business Profile

Vitamins and Supplements

Viome

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for Viome's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

Viome has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Viome

      205 108th Ave NE Ste 150 Bellevue, WA 98004-5778

    • Viome

      241 W 37th St New York, NY 10018-5705

    • Viome

      111 Moonachie Ave Moonachie, NJ 07074-1821

    • Viome

      81 Camino Entrada Los Alamos, NM 87544-3341

    • Viome

      11724 NE 195th St, Suite 101 Bothell, WA 98011

    Customer Review Ratings

    2.08/5 stars

    Average of 24 Customer Reviews

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    Review Details

    • Review fromCandice P

      Date: 09/22/2022

      1 star

      Candice P

      Date: 09/22/2022

      They charged me for two test kits then I was on the phone trying to get reimbursed for the 2nd one. First they tried to talk me into keeping it for the future. Then as I was waiting I went to paypal and saw they set me up for a subscription charging $299.00 a month!!! Do not do business with these people. I asked for a complete reimbursement for everything and they said I will see it 7 business days! Are you kidding. I am so sick of unethical companies.

      Viome

      Date: 09/26/2022

      Hi *******,I'm sorry that was your experience, we try to make it an easy transaction, but it sounds like it was confusing instead. Sometimes, an offer to purchase a subscription and a discounted second kit pops up during the purchase. I'm sorry it wasn't more clear. Refunds usually process through the banks in a couple of days but, depending on your bank it can take longer. Hopefully, you've seen it in your account already.Thanks for your feedback.
    • Review fromSteven C

      Date: 08/30/2022

      5 stars
      The test arrived on time, it was easy to follow the instructions, and my results arrived sooner than expected.
    • Review fromJim D

      Date: 08/30/2022

      5 stars
      I got the stool and blood kit, and when I received the results, I was happy to see that things I've suspected like having to avoid garlic have been confirmed, and at the same time, I got many recommendations for my super foods and other foods to avoid, as well as supplements recommendations. I have been following them for some time, and I no longer have flairs, and I feel better. I've also noticed that my immune system score is not optimal, so I have been working on it. When I had a question about blood collection, I've called Viome support, and they explained to me how to do it in detail. Overall, I am glad with the test and results, and I plan to order again in the future.
    • Review fromChristina E

      Date: 08/30/2022

      5 stars
      This test is revolutionary. Viome is able to analyze RNA expression from blood and stool samples and come back with a list of molecular scores associated with my gut health, immune health and overall health. I have seen other microbiome companies analyzing stool samples, but they are not able to tell if the biomarkers found in my samples are expressed or not, which is a big limitation. I have used the HI kit in the past and can't wait to order the *** test that analyzes oral microbiome, as well.

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