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Review fromGrant H
Date: 11/07/2024
5 starsExceeded expectations! Was able to secure an appointment that worked well with schedule quite easily. My Technician, ***** B arrived early in the time window, was able to troubleshoot the issue and fixed it expeditiously. He even brought to my attention features with my garage door I didnt even know about, even living here for 7 years!! Great price, great work in a timely manner!! Would highly recommend!!Grant HReview fromJOHN T
Date: 09/28/2023
1 starJOHN T
Date: 09/28/2023
**** gave us great confidence that he could deliver and install our 8' X 14' garage door upon our purchase date June 6, We waited 6 weeks and the installation got postponed 5 times as of today September 28. They got our check and we have no door. There is an excuse that the manufacturer has no interest to create the door. I use to be a contractor, things happen some times, but juggling peoples lives and trades around many appointed dates does not far well to my professional master carpenters life of 50 years. It should be an easy motion to buy a new garage door, We are so disappointed and disappointed and disappointed and disappointed and disappointed yet again.
Overhead Door Company Of Bellingham
Date: 05/10/2024
Thank you for your feedback.
We'd like to address the concern you raised about the door. The product in question was supplied by Amarr and was a custom, non-standard size, which inherently involves more complexities than a standard installation. This is not an excuse, but a reality of working with specialized products that we believe you, as a master *********, would understand.
We regret that you feel the situation was mishandled. However, it's important to note that these circumstances were beyond our control, given the specifications and the supplier involved. We strive to avoid such issues and communicate openly about potential complications in all our projects.
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