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Business Profile

Bar

Thrashers Pub & Broiler

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 1 complaint closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint type

  • Initial Complaint

    Date:06/08/2024

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive been going to this bar for a few years now. I dont bother anybody. I just go in there to watch the games basketball game football game stuff like that.. I walked in there one morning the newer employee said I got kicked out of the bar, in the loudest voice ever..with no justification they said I walked out on my tab .. I always pay for my tab and I really dont think youre able to. Thats not a good enough reason to kick somebody out of the Bar for..I asked to talk to the owner because I know the owner as well. He didnt know about this. The newer employee lady said hes not here, in the rudest loudest voice on this side of the Mississippi.so I called the employee that was taking my money all night the night Theyre accusing me of all this.. he said to come back and we can get it resolved..I Go back later that day to see where he is because hes supposed to be working around that time I went.. he wasnt there yet. and there is another newer employee that was working there and she also says ** kicked out of the bar. So Im trying to look for the employee that said come back.. I dont know if they were too new to handle the situation or what, but that was very unprofessional of them to have to not try and resolve the situation right then and there I been in this situation before and it didnt go nearly to the extent that this is going it was over in a few seconds not a few days or months ..so Im going back-and-forth from home to Bar to see if we can resolve this and just keep getting him hauled around..at this point Im like no enough is enough Im not gonna be lookin stupid walking back an forth playing your cat an mouse gameI feel they charged me for something I didnt get then they said I didnt pay for it..lol..but im still filling to resolve itbut without the rude attitudes from the new employees that werent even there at the time this happened

    Business Response

    Date: 07/02/2024

    The customer and business owner have discussed the situation. The customer has been satisfied. 

    Customer Answer

    Date: 07/11/2024

    I resolved about issue that was happening

Thrashers Pub & Broiler is NOT a BBB Accredited Business.

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