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Business Profile

Marketing Consultant

LaunchPad Group LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Marketing Consultant.

Complaints

This profile includes complaints for LaunchPad Group LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

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LaunchPad Group LLC has 2 locations, listed below.

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    • LaunchPad Group LLC

      12100 NE 195th St Ste 250 Bothell, WA 98011-5775

    • LaunchPad Group LLC

      4100 194th St SW Ste 135 Lynnwood, WA 98036

    Customer Complaints Summary

    • 13 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    • Initial Complaint

      Date:06/05/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      May 10, 2023 I signed an agreement for services. I paid $3,000.00 to design online business. Spoken to some of there web design people, and decided it was not something I would like to do. Gave my three business day notice to cancel, after which was called by **** that talked me into canceling my decision to cancel. That was on May 13, 2023. Have not spoken to him since. Then was contacted by ******, who was the go between guy when you need help. I am sending his text concerning our conversation. Which was the last conversation that was recorded. I told him that this business was fraudulent and he said not. I like a full refund from this business they have not delivered neither seem as though they will deliver. I been taking and I would like you to help me to solve this case. Nothing was done that they agreed to by contract. Heres our conversation by text:Hey, ****** how is everything going? How are you getting along with your instructor? How do you feel about your logo? Please call if you need anything. I am here to help you with this venture. Make sure you are asking for your asking for you password. Please respond so I know you have received this message.Hello ******,Have not spoken with *****. She called yesterday at 11:52, I called her back to schedule an appointment with her. But I have yet to her from her. Thanks Sorry for the late response did she call you yet?No she has not. ****************. This is ****** checking in again we should be getting a little closer to going live. Are you picking out products yet? how do you feel about the process so far? is there anything you need help with? Please respond so I know you have received this message.Hello ****** Nothing has happened. Have not spoke to ***** or no one. Can I just gracefully get out, and what ever funds that can be refunded. There is no process!Thank you for your concern. Our conversation over a week, and still no response.

    LaunchPad Group LLC is NOT a BBB Accredited Business.

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