Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Windows

Harley Exteriors LLC

Reviews

Customer Review Ratings

4.29/5 stars

Average of 125 Customer Reviews

Want to share your experience?

Leave a Review

Review Details

  • Review fromHeather M

    Date: 04/30/2024

    5 stars
    Harley Exteriors provided great service from the very first meeting to discuss the product to the end result of installing them. I would recommend to family and friends.
  • Review fromKristen P

    Date: 04/23/2024

    1 star
    Terrible experience. This company responded to my request on *****'s List to fix a broken window and replace a sliding glass door. The salesman came out and wasted THREE hours of my time trying to hard sell me on replacing ALL windows in my house for the mere price of $60,000. It took nearly 3 hours to get a price quote for the 2 items I wanted fixed. $8,000 was the lowest price. Nothing ever offered in writing, nothing showing the cost breakdown. Salesman seemed to want to waste as much of my time as possible hoping for an agreement. I was told when I made the appointment they would leave an estimate that was price guaranteed for a year. He never offered anything in writing other than scribbles on a notepad. So disappointed. Avoid inviting this "car salesman" type company into your home.
  • Review fromCiera G

    Date: 04/22/2024

    5 stars
    Amazing experience. They came on time and finished in less than 4 hours. I love my door! The project manager even stopped by and checked in to ensure the installation met my needs. They obviously value the customer experience and it shows. Will def seek them out for future needs.
  • Review fromJodi L

    Date: 04/18/2024

    5 stars
    Great experience from start to finish. Install team was courteous and 100% professional. Windows look amazing! Thanks
  • Review fromMargaret G

    Date: 04/16/2024

    5 stars
    Nice looking, quality windows installation went without a hitch. Very happy with them.
  • Review fromAlejandro V

    Date: 03/29/2024

    5 stars
    My wife and I are new homeowners and we purchased our home with its original 1980's aluminum frame, single paned windows. Not fully aware as to how terrible the insulation those would provide, we braved the strong, freezing drafts invading our home for only a few short months before deciding that these windows had to go. Our furnace was working overtime to keep our home warm because any heat couldn't be retained behind those old drafty windows. Harley Exteriors was able to come give us the guidance and recommendations to get us setup to have their premier Olympic Series windows, as well as a sliding door installed. The difference has been astronomical! There is no longer a draft coming in from the windows, the furnace no longer runs as often, and only kicks on very seldom now as our home is now able to retain heat. Harley Exteriors is a good, honest, veteran owned company that was able to help my wife and I make our new house a cozy home. Thank you!
  • Review fromAlejandro V

    Date: 03/28/2024

    5 stars
    My wife and I are new homeowners and we purchased our home with its original 1980's aluminum frame, single paned windows. Not fully aware as to how terrible the insulation those would provide, we braved the strong, freezing drafts invading our home for only a few short months before deciding that these windows had to go. Our furnace was working overtime to keep our home warm because any heat couldn't be retained behind those old drafty windows. Harley Exteriors was able to come give us the guidance and recommendations to get us setup to have their premier Olympic Series windows, as well as a sliding door installed. The difference has been astronomical! There is no longer a draft coming in from the windows, the furnace no longer runs as often, and only kicks on very seldom now as our home is now able to retain heat. Harley Exteriors is a good, honest, veteran owned company that was able to help my wife and I make our new house a cozy home. Thank you!
  • Review fromLarry S

    Date: 03/27/2024

    5 stars
    **************** was great. Quick scheduling date for installation. Date was kept and installation was done on same day as stated. Liked the window product. Had flip up or removal to aid in cleaning. Windows had ************ vs single lock for security. Windows will block the heat compared to older windows like the ones I am replacing. They state their prices are in the middle and I agree. Would recommend to others.
  • Review fromSuzanne G

    Date: 03/15/2024

    5 stars
    I had a terrific experience with Harley Exteriors. The salesman was very helpful and walked me through the process. He explained how long it would take and why. He showed me how poorly constructed my 70 year old windows were and how much more insulation I would receive with new updated windows. The next step was a craftsman who measured my windows carefully and asked questions so we were on the same page. I called the office with some questions and the office manager was super helpful. The team that came to install 5 windows worked hard. The windows were not easy. It was an all day job and they did a spectacular job. I was really impressed and plan to finish the job with a few more window replacements in the near future.*****
  • Review fromAmanda S

    Date: 03/11/2024

    4 stars
    The experience was very pleasant. They were on time, and cleaned up afterwards. I would highly recommend them for your next window upgrade.

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.