Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Handyman

Ace Handyman Services Kitsap Peninsula

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Handyman.

Reviews

Customer Review Ratings

1/5 stars

Average of 1 Customer Review

Want to share your experience?

Leave a Review

Review Details

  • Review fromDonna D

    Date: 09/25/2024

    1 star
    I would stay away from this company! I had a small one-day job that wasnt completed - replacing a large window with a French door. The door still needs to be trimmed out both inside and out. When they left after the first day (in July), the deadbolt didnt work and the bottom latch to open the other side was stuck. The foam insulation used was extremely over applied and now my doors finish is ruined on the outside as the foam stuck to it in many places and those areas will have to be sanded off and the whole door painted!Trying to reschedule them to finish the job was a nightmare too. First available time was ten days later. It rained that day so it was canceled. The next schedule was another ten days or so.I asked the owner ******* to come and look at the door. He had two crew with him and they worked on fixing the deadbolt and latch. After 30 minutes the deadbolt still doesnt function! ******* refused to come back and finish the job - fixing the deadbolt and trim.He said my concern is that you will find something else to complain about.What?!? If the project is done correctly then there is no complaint and how would I know that beforehand. I would think youd want to stand by the quality of your work. I guess you will always have that excuse with all of your customers if there are ********* here I am two months later. I have to find someone to finish the shoddy work that Ace did. Aaargh.(This is really a negative star but theres no way to do that)

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.