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Business Profile

Graphic Designer

Graphics FX Digital Print

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Graphic Designer.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:03/19/2024

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Hello, my name is *************************** and I recently had an issue with the above mentioned company for a service not received. I had initially hired them to complete a sign and vinyl wrap on my utility trailer, in which they sent me an invoice and I supplied my credit card and was charged for both services. After receiving my sign I was extremely dissatisfied with the work done and called to tell them I would be happy to pay for the sign and any materials for the utility trailer, but I'd like to cancel the trailer job and have my money refunded. Although, the invoice provided has contract terms, I never provided signature on anything and assumed I would be able to get the portion of work not completed refunded. Unfortunately, the business owner has been resistant and giving me any funds back and has now refused to any of my calls entirely. In addition to this, as you can see from my invoice the total charged even prior to me calling him doesn't match what was charged to my credit card: $74.97 difference and I'm unable to get this resolved with him as well. I'm hoping to regain some of the funds from my cancelled work, I told him I was willing to pay for the sign provided and any materials ordered for the job. Please feel free to reach out to me directly if you have any questions. Thanks!

Graphics FX Digital Print is NOT a BBB Accredited Business.

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