We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Tents

Bravo Mfg Inc

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Tents.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/20/2023

    Type:Billing Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Aug 6th first call had to put ******* deposit to be added to calendar.Aug 21st spike to **** how we wanted the tent. Price before shipping which includes the ******* deposit will be *******. Aug 21st he called back to get another deposit of ******* Aug 31st called saying the total with shipping due was ******* shipping he said was ******* bit more then he thought I have the voice mail. He went on vacation I emailed him asking for tracking number on tent the one he gave was wrong then he told us the frame was made else where and he didn't have that tracking which website says he makes the tent. I emailed saying i had questions about the price and why it's so much make then the ******* and telling him the address he sent it to was not the right and I had to now track the tent down 9 hours of driving we finally got the tent then the frame then the top. He then gave us a bunch of prices on items and they still don't add up to ******* the invoice was emailed today and nothing about ******* deposit is on it and no invoice with the tent. I've gone on website to price the tent only thing different is the flaps are not made its made for a house door otherwise all the prices he told us on the 2nd call all changed yesterday on the phone call. He says he will refund us if we send the tent back but that's not fair we are asking for him to make this right the website is totally different then when speaking to him we also didn't need the high wind package since the tent will be mostly enclosed we spoke about this for about 15 mins everything wad fine until we questioned ******* difference now he won't speak to us and wants the tent back

Bravo Mfg Inc is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.