We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Freight Traffic Service

PJs Transport LLC

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Freight Traffic Service.

Complaints

Customer Complaints Summary

  • 4 total complaints in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:04/21/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Pat from pjs transportation took my money on transportation services. I told him I would be fine waiting until we had a better window. He insisted he could make it and had excuses for me to bring him 50% cash down (I have a receipt and a signed contract between us) so he could pay for fuel and leave immediately. When he allegedly arrived in ** I put him in direct contact with the seller. Which lead to excuse after excuse about how far out he was and when he would be there. The seller had friends come over to help load up the trailer and equipment multiple times for days! *** said he was merely 30 mins away for 2 days which only lead to more excuses about why he had still failed to arrive. The window the seller was available had closed however they were still able to have help ant the ready. After he quit answering my calls I knew something was up. I was finally able to reach him and told him I was uncomfortable with the way things were going and he gladly offered a refund.Problem is, I still havent received it. He had me drive an hour to meet him and I waited hours. When he answered he offered a refund thru Venmo. He wanted to make sure it was me and sent me a $1 test, it worked. Fast forward 2 days of I just sent it or should be there and still nuthin. I had him give me transaction id numbers and contracted Venmo (they dont exist). The next day HE reached out with a plan to meet me at 9pm with cash. NO SHOW said he was late, waited, had an excuse he was still about 30 mins out so I tried to meet him halfway. Then he quit answering my calls.Why not just ignore me? Why reach out with a plan? Either this guy enjoys wasting peoples time or he knows a loophole in the law so he can somehow say he attempted to give refund. Either way hes done nothing but wasted days of my time as well as the sellers. Now I need to take days off to do the work. Absolutely terrible business.

  • Initial Complaint

    Date:10/12/2023

    Type:Order Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Paid for services that were not provided and lost my patio furniture in the sale of my home because they were not picked up.

  • Initial Complaint

    Date:09/25/2023

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I hired a Tiny House moving company to move my tiny house. They had a no show and called PJ's Transport to haul the house. (he had used them before) Pj's asked me for $850 to pay for permits and I sent it to them, per my original mover. They were supposed to be there in a day, had problems, sent someone else, who quit, finally sent the owner of PJs, (*************************,) to pick it up. By then they were expired. He screwed around for days and finally bailed and said to ask for a refund. By this time, he had lied repeatedly to my original guy and blocked him (I have all of our texts regarding this mess but don't know how to get them to you. He will corroborate everything.) I wrote the first letter as advised by my bank and PJS immediately called and said they were sending a check. It never came, Then they said *****. It didn't happen, Then he said he would be nearby and drop it in person. Answered me two hours before and then blocked me after the not showing up. All of the texts between me and PJs are somehow deleted but I think he does this often. Most of our interactions were on the phone. I kept giving him a chance as he stalled and stalled. The no show was when I realized he never intended to pay me back.

    Customer Answer

    Date: 09/27/2023

    Don't know if you contacted PJs or my actual filing and telling him worked, but thank you, thank you. I received a refund from him yesterday!  I am willing to withdraw my complaint.
    Sincerely,
    *****************************

PJs Transport LLC is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles may not be reproduced for sales or promotional purposes.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.